Naples Nissan

Walked out surprised I walked in the day after an accident just to look around and didn't think I was going to find a car. When I was on the lot looking around, Sean came I walked in the day after an accident just to look around and didn't think I was going to find a car. When I was on the lot looking around, Sean came up to me asking if I needed help so I asked to drive the car. He was very polite and attentive to my needs and wants throughout the entire process. Not only would I recommend Naples Nissan, but I would recommend Sean Cleland as a sales rep. He's great and I walked out with a car the same day at a good price. More

Very good Dennis was my salesman in the purchase of this new vehicle he was a pleasure to work with he stayed late to find a vehicle with the options that Dennis was my salesman in the purchase of this new vehicle he was a pleasure to work with he stayed late to find a vehicle with the options that I want More

Service department "Danny" was very accommodating. Danny in the Service Department got me in for service as quickly as he could. I had driven in by mid-afternoon with no appointment. Due to hurricane t Danny in the Service Department got me in for service as quickly as he could. I had driven in by mid-afternoon with no appointment. Due to hurricane travel, my Murano was 2,000 miles past service for oil change, filter, fluids and tire rotation. I have been a satisfied Nissan Naples customer for 6 1/2 years, since March, 2011. More

Excellent Service I came in for an oil change at this location and was extremely satisfied with the service department. The techs know what they're doing which resulted I came in for an oil change at this location and was extremely satisfied with the service department. The techs know what they're doing which resulted in my satisfaction. More

You service department is awesome. Your Service Department is awesome. It makes Sutherland Nissans service department look like a bunch of 3 year olds trying to fix a watch. I alw Your Service Department is awesome. It makes Sutherland Nissans service department look like a bunch of 3 year olds trying to fix a watch. I always and only recommend Naples Nissan. Oscar Campo is also the finest professional service manager I’ve ever encountered. More

Excellent experience from the beginning. Service technician while completely professional, listened to my problem with great empathy. She completely understood everything I was saying, and Service technician while completely professional, listened to my problem with great empathy. She completely understood everything I was saying, and had problem fixed in no time. Extremely pleasant, and very knowledgeable. It's very reassuring to know you're in the hands of someone who knows what they are doing. I would ask for her next time!! More

Drop in Saturday service I "popped" in on a busy Saturday with -a nail in my tire -a broken rear view mirror -a hanging piece of trim -and a broken speaker I was treated I "popped" in on a busy Saturday with -a nail in my tire -a broken rear view mirror -a hanging piece of trim -and a broken speaker I was treated courteously by the service manager who fixed the nail in my tire and provided me with estimates for the broken mirror and gave me a courtesy ride home. And called me when the car was ready. When I returned to pick up my car the trim had been fixed and the speaker also.. The service manager brought me to the cashier and advised me about tire wear which would need attention in the future. All with a smile on an exceptionally busy Saturday. Thumbs up! And this is not the first time he has provided exceptional service!!!!! More

Good job! My service job exceeded my expectation. I have driven a MINI Cooper for the past 10 years. I thought nobody could exceed their service. Nissan has pro My service job exceeded my expectation. I have driven a MINI Cooper for the past 10 years. I thought nobody could exceed their service. Nissan has proven that I thought wrong. Thank you Steve! More

Oil change I’m really happy with the service The employess are friendly I like to recibe more coupons The service was perfect I really recomend Nissan Naples I’m really happy with the service The employess are friendly I like to recibe more coupons The service was perfect I really recomend Nissan Naples staff More

50/50 I will say that the mechanical part of this facility is not the best, my front right tire had a nail and the tow truck came to my job to pick my car u I will say that the mechanical part of this facility is not the best, my front right tire had a nail and the tow truck came to my job to pick my car up. The next morning someone from Nissan called me saying that my tire got a patch and that is ready for pick up. So I go to the facility after I got off work and they gave me my car without noticing the same tire was FLAT again. I feel like the mechanics don't really care about doing a good job. But on the other side Mr. Toledo ( on the costumer service dept) took care of my tire concern and he made sure to give me a brand new tire and my car had to stay overnight, and he offered me a rental car at not cost. He offered me really good costumer service. Cheers. More