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Naples Nissan

Naples, FL

2.6
714 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

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714 Reviews of Naples Nissan

December 01, 2020

Mario Asturi is a great salesperson and answered ALL of our questions - met our criteria for a sale and is very knowledgeable. Laurie in the Business Office was very efficient and very nice to work with. More

by Manosunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie, Jessica Michel
Dec 03, 2020 -

Naples Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Naples Nissan. We're looking forward to your next visit with us! Have an amazing day!

November 18, 2020

They serviced my vehicle in a very professional and timely manner. I was very pleased with them returning my car clean and all service done. More

by drjczook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Michel
Nov 20, 2020 -

Naples Nissan responded

Hello, thank you so much for your kind words about your experience here at Naples Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!

November 07, 2020

As usual, the service was excellent. The car was serviced quickly and returned cleaned. I was very pleased as everything was clean. Felt very safe. More

by Stephenclinard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Michel
Nov 11, 2020 -

Naples Nissan responded

Stephenclinard, thank you for your positive review. We're glad to hear that you found our team here at Naples Nissan so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

October 05, 2020

I was getting "tire" alerts but Nissan fixed with a small plug within 45 minutes (and also gave me my 10,000 mile check up at same time with No Appointment necessary). Service by Mr. Wilson was "over the to More

by viwhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wilson - service
October 04, 2020

Myself and my wife were in the market to buy a first car Myself and my wife were in the market to buy a first car for our son. No prices on cars and the online price was jacked up 2500 dollars once we came More

by spdrohan
Price
Recommend Dealer
No
Employees Worked With
unknown
September 27, 2020

Absolutely horrible experience. Drove two hours ready to buy a car for the listed online price. Once in the dealership they added in over $4k in fees making a car listed for $11,788 online to over $17k. Rud More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Michel
Jul 07, 2021 -

Naples Nissan responded

At Naples Nissan, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. It appears that we failed at this during your visit. Please reach out us at 239-643-3800 and I will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care. Isaiah Oliver Customer Relations Manager

September 14, 2020

They make you sit on their sales floor for hours and hours to wear you down, wear you out. Then they jack up the interest rates to pad their pockets by adding excessive warranties over the loan to valu More

by flagent
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sam, Carlos, George, Jessica Michel
Jul 07, 2021 -

Naples Nissan responded

Flagent, we're extremely disappointed to hear that you left Naples Nissan feeling unsatisfied. This is never something we want to hear. We would like a chance to make this right. Please give us a call at (855) 453-1897 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right. Isaiah Oliver Customer Relations Manager

September 11, 2020

Contacted Naples Nissan to buy a Altima. Spoke with salesmen and manager. Totally not willing to do business over the phone. Won’t call again. More

by Alitma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ozzi and Iran
September 09, 2020

Service department is awesome, honest, fair , had paperwork done as soon as I got to dealership. Bob and James are exceptional and always honest, no upsell on anything. I trust them completely with More

by Lenk.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob and James
Sep 14, 2020 -

Naples Nissan responded

Lenk, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Nissan and positive feedback means the world to our staff, particularly the team members that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 02, 2020

Financing seems a little messy. Purchased a pre owned 2015 BMW. SHOULD HAVE STUCK with a great Nissan product. I would not hesitate to purchase a Nissan from Naples Nissian. More

by Moss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, finance. And Scott for the sale.
Sep 07, 2020 -

Naples Nissan responded

Hello Moss, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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