Naples Chrysler Dodge Jeep Ram - Service Center

My service writer Carlos was outstanding ordered. My parts called me when they came in. Had a Rent-A-Car ready for me. Called me when the car was ready. Great guy don’t lose him. My parts called me when they came in. Had a Rent-A-Car ready for me. Called me when the car was ready. Great guy don’t lose him. More

Great service, but embarrassingly old, beat up high mileage loaners. Had to take the loaner home and swap out with wife’s car because I was ashamed to be seen by my colleagues at office driving their mileage loaners. Had to take the loaner home and swap out with wife’s car because I was ashamed to be seen by my colleagues at office driving their loaner. More

Courteous quick service with a smile and good communication Would recommend highly for other Jeep owners communication Would recommend highly for other Jeep owners More

This place is absolute chaos. Impossible to reach service department over multiple days. Scheduled an appointment in advance, Brought my 2017 in for 2 things. The only way to spea Impossible to reach service department over multiple days. Scheduled an appointment in advance, Brought my 2017 in for 2 things. The only way to speak with anyone is to show up for an update- was handed a 13,000 estimate/7000+ in labor. Dealing with this dealer was a massive waste of time and beyond frustrating. I’ll not return, nor purchase our next Jeep from this dealer. More

Our Durango quit running on Santa Barbara Avenue, the sheriff had the car towed to Naples Chrysler Dodge Jeep Ram. So our visit was totally unexpected. Fortunately we were met by Service advisor Laura V sheriff had the car towed to Naples Chrysler Dodge Jeep Ram. So our visit was totally unexpected. Fortunately we were met by Service advisor Laura Velasquez. She quickly completed all the paper work to get our car scheduled for repairs, she assisted in getting a rental car, she provided information on how to get the tow truck invoice reimbursed and I was out the door in a reasonable time frame. Laura texted each advising what was happening with the car and when the repairs were completed she had the car cleaned and ready when I arrived for pickup. We also appreciated the video we received from the mechanic who had done the service work on our car. He explained what he found and what repairs he made. We had to Wait a couple of days for a part, but the weight was made easier because we were informed what was happening. Thank Naples Chrysler Dodge Jeep Ram. More

Super happy with Carlos and the work done on my jeep compass - thank you very much! compass - thank you very much! More

Great service and done right the first time. Laura did an excellent jobs following up with me during all times my vehicle was in the shop Laura did an excellent jobs following up with me during all times my vehicle was in the shop More

Service was Prompt and professional. Bill takes good care of me when I come in. Bill takes good care of me when I come in. More

They really do know how to work as a team to get the job done done More

I was treated with respect and enjoyed doing business with the dealership. Did npt expect buying a new car when I brought my original car in for an oil change with the dealership. Did npt expect buying a new car when I brought my original car in for an oil change More