Kyle Tabar

Every time I go in for service, danielle has been very professional and proficient in her job makes having my vehicle serviced very easy. professional and proficient in her job makes having my vehicle serviced very easy. More

by dlrental67 Verified Customer Verified Customer

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Great experience in service from drop off to pick up . Everyone was friendly and the atmosphere was nice! Everyone was friendly and the atmosphere was nice! More

by THEREALJOSHJAMES Verified Customer Verified Customer

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Made a 10 am appointment to have oil change and tire rotation . Took 2 hours and 15 minutes . Not acceptable . Have not enjoyed this dealer ship since the purchase . Very unorganized . Probably will not rotation . Took 2 hours and 15 minutes . Not acceptable . Have not enjoyed this dealer ship since the purchase . Very unorganized . Probably will not have my oil changed again even though it was part of the purchase . More

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The worst experience I have ever had and still haven't had my issue resolved. had my issue resolved. More

by Sciandra77 Verified Customer Verified Customer

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Top-notch experience—he went above and beyond to make everything easy, efficient, and stress-free. everything easy, efficient, and stress-free. More

by Ken.mclean61 Verified Customer Verified Customer

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Amazing place and a lot of fun! Great customer service! Simple, Fast and Easy! Jeep! Great customer service! Simple, Fast and Easy! Jeep! More

by THEREALJOSHJAMES Verified Customer Verified Customer

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Very prompt and attentive to my needs. Stayed in touch with me during the entire process. Stayed in touch with me during the entire process. More

by Ken.mclean61 Verified Customer Verified Customer

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Worked with Paul and he was fantastic. He is an entertainer that will make the car buying processes much less stressful. He is an entertainer that will make the car buying processes much less stressful. More

by pavanpershadsingh Verified Customer Verified Customer

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I brought my Jeep to Naples Chrysler Dodge Jeep Ram because I’m about 500 miles from my warranty ending and about three months from the end of my lease. I specifically called ahead and was told by a se because I’m about 500 miles from my warranty ending and about three months from the end of my lease. I specifically called ahead and was told by a service advisor (Carlos) to bring the car in so they could check for any remaining warranty items and address an open recall. I dropped the vehicle off the night before my appointment. The next day I received no communication at all from the dealership. At 1:18 PM I texted Carlos to ask for an update and was told the car had been assigned to a technician who was still working on another vehicle. After hearing nothing else, I followed up again at 5:41 PM and was then told it typically takes 24–48 hours just to look at a car because they are “in season” and have about 150 cars. If that’s the case, I don’t understand the purpose of scheduling an appointment, and none of this was communicated when I was told to bring the vehicle in. Since I couldn’t leave the car another day, I said I would pick it up. Carlos told me he wasn’t there anymore, that they close at 6, and that other service reps would help me. When I arrived, I was told the car was with a mechanic and asked if I still wanted it. I said yes. Someone eventually pulled it up and handed me the keys — no apology, no explanation, no hello or goodbye, and no attempt to make the situation right. I also sent a note to the General Manager about the experience and never received any response, which says a lot given the weekly mailers and advertisements they send talking about how much they value customers. I’ve owned many different brands of cars over the years and have never experienced this level of disregard for basic customer service. Ironically, the service department is quick to hand you paperwork explaining how to give them perfect survey scores, yet the actual customer experience doesn’t come close to meeting even the basics. Needless to say, I won’t be leasing another vehicle here, and my wife won’t be servicing or leasing her Jeep here either. With over 100 Jeep dealers in Florida competing for business, it’s surprising to see a dealership try this little. More

by Michael Wyatt Verified Customer Verified Customer

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Outstanding service, honest pricing, friendly staff, quick process, transparent communication—best car-buying experience ever! Highly recommended quick process, transparent communication—best car-buying experience ever! Highly recommended More

by stephanietabar Verified Customer Verified Customer

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