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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,493 Reviews

2,493 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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February 01, 2023

Problems during check in. Original agent more concerned about his computer booting up than me, the customer. After waiting at least 15-20 minutes, the service manager placed More

by JUDI.HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Gates, John Woodward
January 31, 2023

The service here is exceptional. The technicians are very well trained. Service was completed in a timely manner with the added bonus of a video directly from the technician. I w More

by steve.chancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Landi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan Chrzanowski
January 31, 2023

Expensive service but hopefully good. Car is 9 years old, but just 36K miles. Hoping. More

by eaglebirder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodward, Carlos Lora
January 31, 2023

Jesse who sold me the car was very helpful and sorted my issues with servicing More

by SCOTTJSHARKEY
Recommend Dealer
Yes
Employees Worked With
Jesse, Wyatt Gates
January 31, 2023

Great experience! Upfront communication, even if it wasn’t the answer I was hoping for. Vendela goes above and beyond for her customers. She called every other day, if More

by BriannaWyg0cki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vendela Harold
January 30, 2023

Laura gave an excellent customers service, always helpful , and care about the client . Service did great More

by VILLAFRADEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura , Kevin Pudder
January 30, 2023

It is always very busy there but good dealership. I go there for all my Jeep needs. More

by lkkoshner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
January 29, 2023

Service appointment took 21 days. I am a vacationingCanadian with no other means of transportation. My vehicle was stuck in four wheel drive due to a faulty part installed by this deal More

by don65plus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt Gates
January 29, 2023

The lack of customer service and waiting for someone to assist and to fully explain what is needed and why. More

by leeseeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
2 females not listed. Had appt with John, never saw him once. , John Woodward
January 29, 2023

Good job so far (we are not finished yet! ) They understood, what the problem is and are working on it. Looking forward to get my car repairs and back. More

by Nmuelleraustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
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