Naples Chrysler Dodge Jeep Ram - Service Center

Great dealership with great staff who are very considerate with me my vehicle and my time considerate with me my vehicle and my time More

People make service departments sink or swim Bill was my service writer. Bill kept me up to date on truck progress. Customer area is adequate. For second time in a row have asked specifically for synthetic service writer. Bill kept me up to date on truck progress. Customer area is adequate. For second time in a row have asked specifically for synthetic oil to be used and have had non synthetic oil used in oil change little disappointed in that but Bill has reached out to make it right !! More

The staff was professional and the service was completed in a timely manner . Will definitely return for future service in a timely manner . Will definitely return for future service More

Great service, honest service advisor. Very fast service. Noah was excellent and very trustworthy. Will be back Very fast service. Noah was excellent and very trustworthy. Will be back More

Advisor ( John Woodward) is a professional and good to work with. Service team was unable to verify nor remedy my reported problem. I offered to ride with the technician to illustrate the problem but was work with. Service team was unable to verify nor remedy my reported problem. I offered to ride with the technician to illustrate the problem but was never asked to do so. I've been to the dealer multiple times re. my hard shifting problem without a fix being offerred. I've escalated to corporate for assistance. More

Getting better. Could’ve used better communication when the vehicle was ready, but it was ready on time. Could’ve used better communication when the vehicle was ready, but it was ready on time. More

Friendly staff at the check-in counter for service drop off. Listened to my concern. off. Listened to my concern. More

I have been having my Charger Hellcat serviced at Naples CDJR for the last 3 years. I have never had a bad experience. CDJR for the last 3 years. I have never had a bad experience. More

I am very happy with the work done on my car. Thank you for giving us a cat to use. Thank you for giving us a cat to use. More

My service appointment was scheduled for 9:00. I arrived at 9 exactly. It took 75 minutes to process my paperwork. The radio has to be replaced and has to be ordered so I was told to call back in I arrived at 9 exactly. It took 75 minutes to process my paperwork. The radio has to be replaced and has to be ordered so I was told to call back in two weeks if I didn’t hear back from the dealer. It took 10 weeks to secure my appointment. 10 weeks. Unacceptable. Next vehicle will not be purchased at this dealership. More