Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,101 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Always a pleasure taking my car in for service. The mechanics and service advisors do a great job. I definitely recommend the dealership / service dept. mechanics and service advisors do a great job. I definitely recommend the dealership / service dept. More
Always good, always on time as promised. John Woodward is the best Service Advisor and Tom Ashman the sales guy there. They make every effort to know you. the best Service Advisor and Tom Ashman the sales guy there. They make every effort to know you. More
Even with renovations and new ownership, I still find the service dept. lacking in communication and efficiency! Hopefully as time progresses things will get better. My prior experiences are beyond belie service dept. lacking in communication and efficiency! Hopefully as time progresses things will get better. My prior experiences are beyond belief. From leaving lug nuts finger tight to throwing away engine covers after service because it’s a hassle to install them! Even after this happened the dealership has never replaced the engine cover on my Jeep. When they left my passenger wheel lug nuts loose and one was lost, I was asked to return to the dealership where the service manager handed me a lug nut and watched me install it with my tools while he smoked a cigarette! Thank you Mr. Woodward! if you ever get Rudy Vargas as a service advisor, run! He is beyond useless in knowledge, communication and service. More
My appointment went very smoothly. Everything started on time. John was very courteous and helpful. He made everything easy for me. The dealership it’s very clean and the Accommodations for waiting are very time. John was very courteous and helpful. He made everything easy for me. The dealership it’s very clean and the Accommodations for waiting are very comfortable More
Came in with my dodge charger 392 for a check engine loght. Great service. Michael Sullivan was great help. Recommend going to him for any help. loght. Great service. Michael Sullivan was great help. Recommend going to him for any help. More
I personally get a new car every 3 years besides any company cars or trucks as needed. I must say that I had the most pleasant service experience that I can remember. Lori was excellent to work with an company cars or trucks as needed. I must say that I had the most pleasant service experience that I can remember. Lori was excellent to work with and she took care of everything with a warm smile. (Lori was my service rep.) I left there today feeling satisfied. More
Mike Sullivan was a great advisor! He was very communicative and explained the issues on the spot. He called me all the time to give updates. communicative and explained the issues on the spot. He called me all the time to give updates. More
They kept me well informed as to what the repairs were going to be. Everything was fixed properly and on time. I felt the final bill was cheaper than taking it to a tires choice. going to be. Everything was fixed properly and on time. I felt the final bill was cheaper than taking it to a tires choice. More
My wife & I absolutely love this store & the great people who have been there for many years. They make us feel so welcome. Recently needed service on 2 separate occasions & while there all the guys who know who have been there for many years. They make us feel so welcome. Recently needed service on 2 separate occasions & while there all the guys who know us from sales & service offered to help in some way especially the managers. More