Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,652 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
My at the dealership experience was top rate. It was very difficult to make an appointment. I called the number I found on line and as requested left a message for a callback. I actually left It was very difficult to make an appointment. I called the number I found on line and as requested left a message for a callback. I actually left 3-4 messages and never received a response. I found another number on line and was able to talk to someone and make an appointment. More
My company vehicle a 2021 Promaster 1500 was towed to the dealership after hours on a Friday. The dealership started communicating early next day. So, before I had the time to contact Naples Dodge, my Servic dealership after hours on a Friday. The dealership started communicating early next day. So, before I had the time to contact Naples Dodge, my Service Representative Vendela let me know she would be handling the transaction. From that point on I was: Informed about the steps,, work to be done, explanation of warranty and what good service is about. Not once did she fail to provide me the information I needed to make this a smooth hassle free transaction. Vendela, is good at her job bottom line. Your service department on the whole is efficient, accurate and professional I will say Naples Dodge’s HR Department can spot talent! Thanks again G.S. Sanders/ Liberty Building Management More
This dealership has the most friendly workers in the service department than any other dealership that I have been too. It is always a pleasant experience when I go in. Noah also gave my little girl 2 r service department than any other dealership that I have been too. It is always a pleasant experience when I go in. Noah also gave my little girl 2 rubber duckies and that made my heart sing! He went above and beyond the call of duty. More
I brought my vehicle in for scheduled maintenance. The service technician was so helpful. I was at the dealership about 1 hour, when I was told that my car was ready. I am so pleased with this dealers The service technician was so helpful. I was at the dealership about 1 hour, when I was told that my car was ready. I am so pleased with this dealership. Keep up the good job. More
Suggested work that wasn’t urgent or necessarily needed, but totally missed the fact I needed brakes. Then performed work I asked them not to. but totally missed the fact I needed brakes. Then performed work I asked them not to. More
Zero communication skills are used in this service department. Chrysler themselves have contacted me more than the service advisors and managers. Especially after the detail department ruined my start department. Chrysler themselves have contacted me more than the service advisors and managers. Especially after the detail department ruined my starter on the brand new TRX I have. Thought when you buy the top of the line items you get top of the line treatment. Not here More