Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Great dealership with great staff who are very considerate with me my vehicle and my time considerate with me my vehicle and my time More
People make service departments sink or swim Bill was my service writer. Bill kept me up to date on truck progress. Customer area is adequate. For second time in a row have asked specifically for synthetic service writer. Bill kept me up to date on truck progress. Customer area is adequate. For second time in a row have asked specifically for synthetic oil to be used and have had non synthetic oil used in oil change little disappointed in that but Bill has reached out to make it right !! More
Service was great and the associated help me took great care of me I will be sure to return care of me I will be sure to return More
Advisor ( John Woodward) is a professional and good to work with. Service team was unable to verify nor remedy my reported problem. I offered to ride with the technician to illustrate the problem but was work with. Service team was unable to verify nor remedy my reported problem. I offered to ride with the technician to illustrate the problem but was never asked to do so. I've been to the dealer multiple times re. my hard shifting problem without a fix being offerred. I've escalated to corporate for assistance. More