Naples Chrysler Dodge Jeep Ram - Service Center

Our service advisor was amazing and the maintenance video was awesome thank you so much was awesome thank you so much More

It took over two weeks to finally get an appointment, and when I did my car sat for four days before it was even looked at. When it did get looked at none of the promised Naples advantage work was done even when I did my car sat for four days before it was even looked at. When it did get looked at none of the promised Naples advantage work was done even though I mentioned it when I made the appointment and again just before I dropped off the car. I live 45 minutes away and after their mess up some one from customer service callled and said they would give me a tank of gas for my troubles. Now no one remembers This EV has to be one of your dealerships most expensive cars and yet the service I’ve been given and the inability to communicate with the right people is mind boggling. This is my 5th and most expensive Jeep I’ve owned and I am most disappointed. Also the manual they provided doesn’t include any of the EV features and what I’ve found online is insufficient. I need some of these features explained. John Dykema 616 780-0000 More

Mr Marshall did a great Job and he keeps the customer informed and when the vehicle will be ready. He is a real Asset to the organization informed and when the vehicle will be ready. He is a real Asset to the organization More

Mike Marshall was a great service advisor he keeps you updated and informs you of Status updated and informs you of Status More

I gave them business for 20 years. They always did a nice job. This last series of service visits were not good. I paid $2000 and they never fixed my problem. Very very disappointed in They always did a nice job. This last series of service visits were not good. I paid $2000 and they never fixed my problem. Very very disappointed in them. Sorry. More

The service I received was great. The staff was friendly, helpful, timely, and kept me well informed about my car. The staff was friendly, helpful, timely, and kept me well informed about my car. More

Very good service. Stephanie was very personable and explained details of what was to be done. Very satisfied! Stephanie was very personable and explained details of what was to be done. Very satisfied! More

Bill Eskridge is the best service advisor. I dread bringing my jeep in but Bill is friendly and efficient. I dread bringing my jeep in but Bill is friendly and efficient. More

Worst car experience in my life. I am older and have dealt with many dealerships in the past and by far this experience was horrific. I am older and have dealt with many dealerships in the past and by far this experience was horrific. More

Great, fast and friendly My service advisor John was a real professional. He kept up communication with me through your the entire time my vehicle was being serviced. It really made the difference real professional. He kept up communication with me through your the entire time my vehicle was being serviced. It really made the difference More