Naples Chrysler Dodge Jeep Ram

I brought my Jeep for an oil change, as well as fluid & filter change. Since it was going to take several hours, my service coordinator Laura arranged for me to have a rental. I picked up my Jeep the follo filter change. Since it was going to take several hours, my service coordinator Laura arranged for me to have a rental. I picked up my Jeep the following morning. However when I arrived home I noticed damage to the passenger side. I immediately called Laura, sent photos & she was able to confirm that when I brought it in, there was no damage. She coordinated with their body shop to completely fix the damage & again secured a rental car for me. Laura kept me abreast of the repair & let me know when my car was ready to be picked up. The repair was done to perfection. While I wasn’t thrilled that there was damage to begin with, I certainly understand that things happen. What I was thrilled with however, was the way it was handled by Laura & the dealership in general. More

I bought a jeep here and they hit me with 11% rate, not only because of my credit but she knew I could not run my credit again and have a fighting shot at getting a vehicle. I didn't write this review when only because of my credit but she knew I could not run my credit again and have a fighting shot at getting a vehicle. I didn't write this review when I bought the vehicle because it was back in 2021, I am sharing my whole experience. The reason I am writing this review is because this dealership is the worst with returning calls. My vehicle was paid off in July of 2023 and I have called no less than 15 times, and they have not sent me the difference for gap. If you enjoy communication with your vehicle purchase and ongoing, this is not the dealership. More

Stephanie was prime since the first moment, very attentive and listening to all questions I had, texting me and letting me know the status of my vehicle all the time and explaining all due process w attentive and listening to all questions I had, texting me and letting me know the status of my vehicle all the time and explaining all due process with clarity More

After 4 weeks of non response from 4 different sales people I finally got in touch with Dave Landi things started to roll. He placed me with Tom Ashman and I was finally able to make a deal. Thanks Da people I finally got in touch with Dave Landi things started to roll. He placed me with Tom Ashman and I was finally able to make a deal. Thanks Dave and Tom. More

Good service advisor and tech don’t like that they charge 3% added to bill for paying with a credit card! charge 3% added to bill for paying with a credit card! More

Stephanie got me an appointment right away didn’t have to wait for an appointment - in and out in 10 min. Just great wait for an appointment - in and out in 10 min. Just great More

Already impressed with the amazing service in the past from this service department especially Laura and her team! Had a small issue after the last service and a true testament to customer service is how from this service department especially Laura and her team! Had a small issue after the last service and a true testament to customer service is how she handled it when not everything was perfect. Great job Laura! More

Very pleased with the staff at this dealership. We don't take our Jeep anywhere else. Stephanie C. is terrific. We don't take our Jeep anywhere else. Stephanie C. is terrific. More

Your staff was friendly, but I'll never purchase from a dealer, there are too many add-ons, upsells, and crap! dealer, there are too many add-ons, upsells, and crap! More

Véndela is amazing as always very thorough and friendly. The mechanic videos are always very helpful and clear The mechanic videos are always very helpful and clear More