Back

Naples Acura

Naples, FL

5.0
2,125 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
Contact Dealership

659 Airport Pulling Rd N

Naples, FL

34104

Directions

By Type

Showing 2,125 reviews

February 14, 2022

Matthew, Ross, and their team all were very friendly and did a fantastic job and made me feel like an important customer. More

by j.mark.des
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan, Matthew Corio
Feb 16, 2022 -

Naples Acura responded

We appreciate the positive thoughts about our team here at Naples Acura. Thanks so much for taking a moment to call out their efforts during your purchase. Enjoy your beautiful new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 12, 2022

Everything about the Naples Acura was top notch, our salesperson Francesca made it a enjoyable experience and finance person, Marianne was very knowledgeable and helpful. Great place and no pressure. More

by Jennie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Sullivan, Francesca Fortin
Feb 16, 2022 -

Naples Acura responded

Jennie: We very much appreciate the 5-star review. Thank you so much for the kind words. It was tremendous of you to point out the efforts of our team. Enjoy your new car, and please come see us again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 11, 2022

Norm was a delight to deal with. Cars were scarce but he kept us informed every step of the way. He is a professional, kind, and honest. Scott the Finance Mgr was also excellent and honest. More

by Norb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Naples Acura responded

Norb: It was a pleasure for us to earn your business. We really appreciate you taking a moment to call out the efforts of Scott, Norm and the team. Hopefully we have gained a client for many years to come. Enjoy the newest addition to your driveway! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 10, 2022

Armando Ramirez?, best sales customer services. We had the best experience ever buying a car. 🙏👍🏼 More

by stevepetra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Naples Acura responded

Steve: Thank you for taking a moment to share your thoughts with us. We're so happy to hear that you had a great experience and felt comfortable throughout. It was a pleasure for us to earn your business, and we're looking forward to your loyalty over the coming years. Enjoy the new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 09, 2022

Norm at Naples Acura is the best! He is kind and professional and so patient. He took plenty of time to show me all the latest tech in my Acura RDX that I feel confident operating everything. This c More

by GigiLarue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Naples Acura responded

Gigi: We appreciate you taking a moment to call out the efforts of our team. It's great to hear that you had an exceptional experience, and that we checked all the boxes for a 5-star review. We're looking forward to earning your business for many years to come. Please enjoy the new car, and let us know if there anything else we can do for you. Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 07, 2022

Upon my arrival at Naples Acura I was greeted by Sparky Meador. I walked on the lot to check out a 2021 TLX that I saw on-line, so he quickly pointed it out to me & grabbed the keys. It was a nice car, b More

by RMad1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Naples Acura responded

What a terrific review! Thanks so much for taking a moment to share your experience with us. It certainly sounds like Sparky went above and beyond to make sure we got you into the perfect car. We appreciate your business, and we're looking forward to building a long-term relationship. Enjoy your new Acura! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 06, 2022

Matthew Corio was excellent to work with and helped me find vehicles for myself and my two children. I bought 3 cars from Naples Acura in last year because I was treated so fairly and had a great experien More

by michael.giusto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Surman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan, Matthew Corio
Feb 07, 2022 -

Naples Acura responded

Michael: First of all, thank you so much for your loyalty. We love our returning customers, and we're so happy you keep choosing us for your cars. It was great of you to call out the efforts of our team members. We appreciate you. Enjoy the car!!! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 06, 2022

My wife and I purchased a 2019 Acura MDX From Naples My wife and I purchased a 2019 Acura MDX From Naples Acura. This was our first time purchasing a vehicle from this particular location We couldn’t More

by Kelvinargueta1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fielding , Marianne Sullivan
Feb 07, 2022 -

Naples Acura responded

Kelvin & Kely: Thank you so much for the great feedback! We're so happy you found our team to be so great. It was our pleasure to earn your business, and we're so excited to gain your loyalty over the coming years. Enjoy your beautiful new vehicle! Best Regards, Naples Acura "Delivering the Car and the Experience!"

Feb 27, 2022 -

Kelvinargueta1996 responded

I left a great review when I purchased my 2019 Acura MDX. The first time customer experience was excellent 0 complaints. A week later after I purchased the vehicle I took it back so the dealer could fix the back bumper per our agreement when I originally bought the vehicle. (Which they did an excellent job) I was giving a 2022 MDX as a loaner which I truly appreciated. My wife and I absolutely loved the 2022 so I contacted Armando Ramirez who was the person who originally helped me. He said he wouldn’t be able to assist me since he was busy, also Scott Fielding who is the sale manager was not able to assist me. Another sales person was assigned to help me he gave me numbers for a new vehicle. I gave $5,750.00 as a down payment for my 2019 MDX and I was told that money went down the drain. Keep in mind this is a week later, I hadn’t even driven the vehicle 200 miles. I understand that vehicles depreciate but I felt like they were trying to take advantage of me which right away made me feel uncomfortable! Come on now not even 200 miles I drove the 2019 and I lost $5,750.00??? I’ve made transactions like this before in other dealerships and yes I’ve lost 8-10% And I get it it’s part of doing business. The funny thing is that Scott Fielding was not busy to say that my $5,750.00 went down the drain. While this conversation was taken place Armando Ramirez was standing around and clearly looked like he wasn’t busy. In conclusion this dealership will make you feel welcomed to earn your business but will not work with you to keep you as a customer. I wanted to be a return customer and unfortunately that was and will be my only purchase from there! I hope someone takes a close look at this review And I received a feedback. -Kelvin Argueta

February 03, 2022

Matt Corio and Scott Foster made the lease buyout a very efficient experience. Both are very professional and helpful. Matt in particular in the weeks leading up to deadline was receptive and extremely thor More

by Marko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Corio
Feb 07, 2022 -

Naples Acura responded

We're so pleased you had a great experience here with Matt and Scott. Thank you for taking a moment to call out their efforts. We greatly appreciate the effort. Enjoy your beautiful new car, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

February 02, 2022

The purchase of my 2022 Acura MDX was the smoothest experience I have ever had at a dealership. Norm Johnston was through, clear and truly invested in making sure the transaction was flawless. Highly More

by rgiamatti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Naples Acura responded

Thank you for taking a moment to call out the efforts of our team. We're so pleased you had a tremendous experience here at the dealership. It will be our pleasure to earn your business for many years to come. Enjoy your beautiful new car, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

...
43
...