Naples Acura

My last service was excellent. Steve was very helpful in getting the issue resolved. I was afforded a loaner car since it would take several hours to fix the problem. Thanks again! Steve was very helpful in getting the issue resolved. I was afforded a loaner car since it would take several hours to fix the problem. Thanks again! More

We have bought or leased over twenty vehicles over all years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professiona years that we have done business with Norm Johnston and Naples Acura. Norm is remarkably customer focused, personable and the consummate professional. Everyone would enjoy calling Norm their "car guy" / sales consultant. He is fantastic. More

I had an excellent experienced at Naples Acura. Joseph Flores, my salesperson was knowledgeable, attentive and very patient. He’s communication was clear and professional. I am very satisfied with Joseph Flores, my salesperson was knowledgeable, attentive and very patient. He’s communication was clear and professional. I am very satisfied with the service and happy with my purchased! More

Tristian and Zack were great to work with in buying my new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend new vehicle. They answered all my questions, got me a great price and followed up several times after delivery to assure my satisfaction. I recommend them highly. More

Exceptional Customer Service from Zack Fier! I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I cannot say enough good things about Zack Fier, the General Sales Manager at Naples Acura. He truly went above and beyond his duties to help me out. I needed a specific part for my car that was completely out of warranty, and instead of turning me away, Zack took it upon himself to track it down and secure it for me.It is incredibly rare to find a manager in the automotive industry who shows this level of genuine care, dedication, and helpfulness, especially when they don’t have to. He turned what could have been a stressful situation into a seamless, positive experience. If you are looking for a dealership that treats you like family and actually looks out for its customers, go see Zack and the team at Naples Acura. Thank you again, Zack!– Jake Myers More

Wow, what a smooth car-buying experience with Naples Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was Acura. They had the exact car I was looking for, with every feature I wanted. Since I live quite far from the dealership, the entire purchase was handled from afar, mostly by text with a few phone calls. I was amazed when Tristan sent me a personalized video that literally had my name written on a piece of paper as he said, "Hi Stéphane," and walked me through a virtual tour of the car. He then did it again live over FaceTime so I could see everything for myself. Tristan was amazing to work with: super kind, super professional, super knowledgeable, and just an all-around great guy. They were trustworthy and transparent every step of the way. They disclosed every ding, scratch, and rock chip up front, then went ahead and fixed all the rock chips with an impressive paint repair. Zach, the sales manager, was amazing, and Paul in finance was amazing as well. The finance department was easy to work with and very professional, and truly everybody I dealt with was top-notch. We met halfway for delivery, and it could not have gone more smoothly. This was one of the easiest, smoothest car-buying experiences I've ever had. I strongly recommend Naples Acura. Super impressed! More

Another Flawless Experience at Naples Acura! I just purchased another vehicle from Naples Acura, and once again, they proved why they are truly excellent at what they do. They consistently find w I just purchased another vehicle from Naples Acura, and once again, they proved why they are truly excellent at what they do. They consistently find ways to make purchasing a vehicle completely simple, seamless, and stress-free. Our salesman, Marvin, was fantastic. He was courteous, professional, patient, highly detail-oriented, and took the time to thoroughly explain every single new feature and technology on the vehicle before we drove off the lot. If you want a car-buying experience where you actually feel valued and respected, go see the team at Naples Acura. I cannot recommend them highly enough! More

I had a great experience working with Tristian! He was incredibly helpful, knowledgeable, and made the car-buying process easy and enjoyable. I had been searching for the right car for a few months He was incredibly helpful, knowledgeable, and made the car-buying process easy and enjoyable. I had been searching for the right car for a few months, and the Sales Manager, Omar, was also wonderful about keeping me updated on inventory and pricing along the way. The whole team was welcoming, polite, and professional from start to finish. I really appreciated the great experience and would highly recommend Tristian & Naples Acura! More