Naples Acura

This was our first experience with Acura of Naples and their top salesperson Francesca Fortin. As we pulled up to the dealership on a rainy Saturday afternoon several associates looked at us through the w their top salesperson Francesca Fortin. As we pulled up to the dealership on a rainy Saturday afternoon several associates looked at us through the windows of the dealership. Francesca grabbed an umbrella and met us at our car to escort us in, so we didn't get wet. She was an advocate for us and our needs from the start. When someone tried to buy the car we were looking at before we were done deciding she told us to take our time and that we were first in line. Her calm and kind demeanor made the whole process of buying a car that much more memorable. There was no big back and forth about price like you get at other dealerships. She took the time to explain every component of the car and its features to us and even buffed out a paint scuff herself. My wife and I were incredibly pleased with the whole experience. The Acura MDX is absolutely what we needed for our family vehicle. I would say that Acura of Naples will be our very first stop, the next time we are looking for a car. More

Norm Johnston is a terrific sales professional that I just had the pleasure to work with. He is a very good listener and works to find a product offering that meets one’s needs without sales pressure. just had the pleasure to work with. He is a very good listener and works to find a product offering that meets one’s needs without sales pressure. I highly recommend Norm and Naples Acura when you are considering purchasing an Acura. More

After my generally dismal (at times awful) experience in dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Na dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Naples, it came as a pleasant surprise to bump into an exceptional sales person like Francesca Fortin who immediately and precisely responded to all my specific questions, quickly entertained my sometimes crazy sounding car review and online test drive requests, kept me updated about the next steps in the purchase process, and took care of some requests I had about the car before flying in to pick it up. Kudos also to Acura Naples for not surprising me with unexpected fees and for quickly taking care of all the paperwork. Thank you Francesca and Acura Naples team for turning my remote car purchase activity unexpectedly into a surprisingly positive experience that I will remember for a long time and keep up the great work! More

I've been buying and leasing Acura cars for 10 years. Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerabl Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerable time with each customer making sure they have a firm understanding of all the features. More

We bought two cars here because Norm Johnston is a great salesman and the Service Department is top notch. salesman and the Service Department is top notch. More

Great service without any hassle! Marvin made the experience easy. He returned all calls, and displayed a clear understanding of process and the car, sending videos so I knew what to Marvin made the experience easy. He returned all calls, and displayed a clear understanding of process and the car, sending videos so I knew what to expect with no unwanted surprises. The employees at the dealership were friendly. Therefore, I would recommend buying from him! I am thankful and appreciative. More

We had such a positive experience purchasing a car at Naples Acura. Norman “Norm” Johnston (Sales Consultant) was a true professional and made the entire process stress-free. Norm was very knowledgeabl Naples Acura. Norman “Norm” Johnston (Sales Consultant) was a true professional and made the entire process stress-free. Norm was very knowledgeable and friendly – making the process of buying a car a true pleasure. The entire Naples Acura team worked very well together, always keeping us informed and answering any questions that we had. Many thanks again Norm for a great car and a wonderful experience – very much appreciated! More

Excellent dealership Naples Acura knows how to make the car buying process a professional experience. Marvin Guerrier is the most professional salesperson I have ever dealt with. The automobile sale, del car buying process a professional experience. Marvin Guerrier is the most professional salesperson I have ever dealt with. The automobile sale, delivery, and document prep were all completed in the most professional manner. I would recommend Naples Acura and Marvin Guerrier to anyone looking to purchase a vehicle. More

This is the first time I purchased a car online and Marvin did an excellent job providing me additional video and detail I needed to pull the trigger. He is a professional and stayed engaged all the w Marvin did an excellent job providing me additional video and detail I needed to pull the trigger. He is a professional and stayed engaged all the way through delivery and title work. I would purchase from Marvin again! More

Best buying experience I have ever had. Took 2 hours from in to driving including financing. At a time when dealerships are adding items to the car just to charge more Naples Acura is numb Took 2 hours from in to driving including financing. At a time when dealerships are adding items to the car just to charge more Naples Acura is number one not doing that but also charging fair prices for great cars. I will continue to give my business to both Marvin and Naples Acura. More