Back

NYE Toyota

Oneida, NY

4.7
551 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

1441 Genesee St.

Oneida, NY

13421

Directions

By Type

Showing 551 reviews

July 03, 2024

I have purchased seven vehicles at Nye Toyota since 2008. The service department there is the reason I keep going back there. As long as I can remember, CJ has been one of the service advisors there an More

by DAVEAUDREY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Coleman
Jul 05, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 02, 2024

This was a very positive experience. My first contact was online with Michaela, and I met her when I went to the dealership. She introduced me to Samuel. Samuel was my sales consultan More

by chckolsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hersam
Jul 02, 2024 -

NYE Toyota responded

Thank you again for this positive feedback!

July 02, 2024

Responsive and friendly staff. they explain any repairs so that I understand what's needed More

by nancyvigneault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Jul 02, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2024

I’ve always had the best service and care at Nye Toyota. You have a great group of young people working in your service area. Thank you! More

by marsha0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the young girl who took care of me. She has a picture of a young boy and one of a young girl on her desk.
Jul 02, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 01, 2024

Staff wqs friendly and informative and kept me apprised of needed repairs and wait time. More

by lori.chien11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 02, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 30, 2024

On time, well done, enough said nothing more needs to be added. Will return for needed services. More

by JSPH.PALERMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Name not remembered
Jul 02, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 30, 2024

I went there with an appointment, to get an oil change, inspection and tire rotation. I waited two hours to be told my 4 year old car with 30000 miles wouldn’t pass inspection without a $700 brake job. The More

by Lokireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have names, but had contact with 4 people, 2 woman, 2 men.
Jul 02, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2024

Problem solved in a timely professional manner. I was kept apprised of progress. Thank you! More

by JANFERRIS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names.
Jul 02, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 29, 2024

They are always professional, treat me in a friendly manner, and are easy to talk with about the work to be done. More

by cmb7tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department.
Jul 02, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2024

Assistant manager went above and beyond to find a better price on the new tires I had ordered. Service prompt, efficient and friendly. More

by BRENDAEK219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jun 27, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
20
...