NYE Toyota
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service manager Charles is always polite courteous and explains what they find wrong and how they can fix it and the cost before they repair it. HE does am excellent job thank you explains what they find wrong and how they can fix it and the cost before they repair it. HE does am excellent job thank you More
Been going to Nye Toyota since purchasing my Tacoma in 2018. Always great service and knowledgeable staff. Trust them with servicing my vehicle. 2018. Always great service and knowledgeable staff. Trust them with servicing my vehicle. More
We had an issue regarding the undercoating job that was done to our brand new Prius we had done with our purchase. At our last service I asked to please inspect the undercoating which might need to be tou done to our brand new Prius we had done with our purchase. At our last service I asked to please inspect the undercoating which might need to be touched up. When we got home after the service I checked our invoice and one of the remarks was that there is no undercoating on the car. We had paid $2000 for a job I could have got done at Ziebart for a 1/4 of the cost but thought we should have it done by the pros. I called the service desk and made an appointment to have the vehicle looked at again and I shared my concern that we have made a wrong decision. It's an hour drive to get to the dealership so when we got there the service rep CJ Bauer showed great concern and brought the vehicle in promptly and understood my request to see the undercarriage myself. He acknowledged that there were many missed areas that should have been sprayed and made arrangements to have the job redone with my inspection afterward. I was promised a rental which eased the situation a lot. CJ was very obliging and proved to be a great representative to the NYE Group. The appt is in a couple weeks so I'll update this review when completed. More
CJ provided personalized service and maintained good communications with appropriate updates. Having my vehicle serviced at Nye Toyota was good experience. communications with appropriate updates. Having my vehicle serviced at Nye Toyota was good experience. More
Charles was GREAT! He was professional, knowledgeable and accommodating.. He fulfilled all my needs and went above and beyond my expectations. He was professional, knowledgeable and accommodating.. He fulfilled all my needs and went above and beyond my expectations. More