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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

August 03, 2021

Never refilled the antifreeze reservoir after replacing the turbo actuator. also never mentioned oil leak on top of motor from valve cover that covers the whole back side of the engine. Now I will have to More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Smith
Aug 05, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not given exceptional customer service during your most recent visit to our service department. Please contact Mark Leutzinger via email at mleutzinger@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

August 03, 2021

Great communication and service from Dillon and Jerry. Very easy transaction. Truck was exactly what I wanted with no last minute surprises. Thank you if was worth the hour drive! More

by mkiewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon, Gerald Seybert
Aug 05, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing that you were given exceptional customer service. Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business.

August 03, 2021

Very friendly and helpful dealership. Salesman was willing to make the deal happen by holding the truck I choose with a deposit. So far I am very happy with my decision and Jerry my salesperson More

by DUCKLADY33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Aug 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We love hearing our team was friendly and helpful. We hope you enjoy your new vehicle. Thank you for trusting the My Chrysler Dodge Jeep Ram Fiat team with your business.

August 01, 2021

Very clean dealership everyone was very nice and pleasant to work with they welcome you as you walk in the door you do not have to wait too long I would recommend this place to take any vehicle for service More

by Ride7111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

August 01, 2021

They were very polite and pleasant, had a comfortable waiting area with entertainment. They had things to drink while you are waiting for your car. More

by doolittlemelanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

August 01, 2021

Staff was very friendly and explained the services they provided and what I need to focus on in the near future. They answered all of my questions and gave me an idea of the costs of some upcoming service More

by James Span Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing our staff was friendly and knowledgeable. We appreciate you trusting My Chrysler Dodge Jeep Ram Fiat with your business.

July 31, 2021

Rude employees. Five days for battery install. Unnecessary testing was not approved by me. Jason in service very rude. Will not deal with him again More

by brisbee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chenette
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope to improve upon you experience and ask that you contact Mark Leutzinger via email at mleutzinger@themyautogroup.com so we may remedy this situation. Thank you for your time and we look forward to hearing from you.

July 30, 2021

I was happy with all the work they have done and the speedy turnaround the only problem was that they forgot to call when the part come in and we had to call them to get it fixed More

by bear082777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

July 30, 2021

I had financing in place before going to the dealership. I specifically requested that they did not pull my credit report to avoid additional hard inquiries (I’m in the process of applying for a home loan a More

by Regular gal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Swanton, Wyatt Katz, Chad Avram
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope to improve upon you experience and ask that you contact Dave Sedgley via email at dsedgley@themyautogroup.com so we may remedy this situation. Thank you for your time and we look forward to hearing from you.

July 29, 2021

I take my vehicle here because the customer service is always top notch! However, with my most recent visit for an oil change I was slightly discouraged. I forgot to mention my running light was out. But More

by JENRACH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Aug 02, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review and for trusting My Chrysler Dodge Jeep Ram Fiat with your business!

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