Back

My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

Directions

By Type

873 Reviews of My Chrysler Dodge Jeep Ram Fiat

August 30, 2021

The charge for an estimate should be explained to the customer BEFORE performing the service. I was surprised to find out I owed $130 for an estimate. More

by Rrt1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

August 27, 2021

Done much faster than expected. Problems fixed. Good job. (This survey is annoying that it makes you have all these words to submit when it's unnecessary. The first 3 sentences had it covered.) More

by David.kinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name. Used to work at Freeland Ford. Good guy., Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Glad that we could get you in and out in a timely manner! Thank you for trusting My CDJRF with your business!

August 19, 2021

I drive 40 mins to use this dealerships service center specifically. If not friendly always business like. Currently the only dealership I will get service or purchase from due to extremely horrible exper More

by AW84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for making the trip to our service center! Your recommendation was passed on to management! We are honored that we earned your business!

August 19, 2021

My Chrysler is a great place to do business.. salesman Jerry was great!! No pressure. Easy way to buy. I'm pleased with my chrysler. Thanks. More

by SHIRLEYHUTCHENS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Seybert
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We are delighted to hear you were given exceptional customer service from our Sales Specialist, Jerry. Thank you for your loyalty, your patience, and for trusting My CDJRF with your business!

August 19, 2021

Great service, price and attitude. Very happy to have bought my vehicle here and nothing beats oil changes for life. When I look to buy another vehicle this is where I am coming to buy. More

by RHODEFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette, Mark Dobbrastine, Chad Avram, Danny Smith
Sep 09, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review! Glad you were able to take advantage of our Oil Changes for Life Program! See you next oil change! Thank you for your business!

August 17, 2021

Very friendly helpful was a very good experience if they didn’t know the answer to the question I asked they would make sure they figured it out and find me an answer More

by Mattwmyers2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Gerald Seybert, Chad Avram
Aug 18, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing that our team was friendly and that you had a very good experience at My Chrysler Dodge Jeep Ram Fiat. Thank you for trusting us with your business!

August 12, 2021

Pat and Gerry were awesome to work with! Chad made the financing easy and simple. We will absolutely come back here for our next purchase. More

by TRACYV1323
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Pat Swanton, Phil Bott, Jason Chenette, Brennen Hooper, Gerald Seybert, Mark Dobbrastine, Wyatt Katz, Chad Avram
Aug 13, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing you were given excellent customer service from our team at My Chrysler Dodge Jeep Ram Fiat. We appreciate your loyalty and your business.

August 08, 2021

Walked away with a beautiful new Ram Bighorn. Absolutely Walked away with a beautiful new Ram Bighorn. Absolutely love the truck. Although options were very limited due to COVID, they had what I wanted an More

by mhowe6800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Chad Avram
Aug 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Sales Specialist, Dick Cook and the rest of our sales team. We hope you enjoy your Ram Bighorn. Thank you for trusting the My Chrysler Dodge Jeep Ram Fiat team with your business.

August 07, 2021

I could not get an under warranty repair done at another Chrysler dealership due to incompetent service staff. My Chrysler dealership service department quickly analyzed the problem, ordered parts that came More

by a.alan.metcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette, Danny Smith
Aug 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our team. Thank you for trusting the My Chrysler Dodge Jeep Ram Fiat with your business.

August 04, 2021

Did a great job matching me to my price range and taste. Took their time and energy to make sure I was satisfied with my purchase. More

by MLUDWIG8995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Seybert , Gerald Seybert, Chad Avram
Aug 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We hope you enjoy your new vehicle. Thank you for trusting the My Chrysler Dodge Jeep Ram Fiat team with your business.

...
19
...