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My Auto Import Center

Muskegon, MI

4.6
4,717 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,717 reviews

May 05, 2023

Always great. Great Team. Great Root beer. Clean .. friendly..oh yea pop corn! While you wait… More

by garysguns2006
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota sales team created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Toyota!

May 04, 2023

The staff is very friendly and accommodating. The waiting room is cozy with free refreshments and a place for my kids to roam. More

by dbentz6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
May 04, 2023 -

My Auto Import Center responded

Thank you for the review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

May 04, 2023

Appreciate the honesty of staff in working with me to determine what maintenance needed to be addressed “now” and what was ok to wait until next service visit. More

by CHADNORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota Service Team created a great experience for you! We appreciate you trusting us with your business.

May 04, 2023

I am always impressed with My Auto Import Center and its staff. They are knowledgeable and I enjoy their concierge-type service. More

by Kristi K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Kristi! We're so glad to hear our team created a great service experience for you! We appreciate you trusting us with your business.

May 04, 2023

Amanda was very helpful and went out of her way to make sure I received help More

by LYNMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Opalek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Amanda created a great service experience for you! We appreciate you trusting us with your business.

May 03, 2023

Carson was amazing. His knowledge and explanations were great. Bill and Greg were, on the other hand, pushy and how car salesmen are viewed. Because of them, I’m More

by ekerans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Ferry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Ireland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Stenberg
May 04, 2023 -

My Auto Import Center responded

Thank you for the review! We're so glad to hear Carson created a great car buying experience for you! We appreciate you bringing to our attention that you didn't enjoy the full extent of your experience. We have passed your feedback along to our general manager. We appreciate you trusting us with your business!

April 29, 2023

Always love going to My Import. The waiting area is the best in all of West Michigan. The service was excellent. More

by jceastman1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a great service experience for you! We appreciate you trusting us with your business.

April 28, 2023

Hunter was very helpful and answered my questions sufficiently. Hunter was also flexible with meeting times. More

by mmj_2021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Torp
May 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Hunter created a great car buying experience for you! We appreciate you trusting us with your business.

April 27, 2023

I was pleased with my treatment at the dealership. Everyone was very friendly. My only complaint is that the orientation to my new car was not thorough enough -- I had to call the salesman when I cou More

by gkuester
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Devries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you bringing this to our attention. We're very sorry to hear that our team did not give you a full vehicle orientation. Our team would be more than happy to do so for you! Please call your sales person or our service center, and we can get that set up for you. We appreciate you trusting us with your business!

Apr 28, 2023 -

gkuester responded

I have resolved my questions, However, it would be helpful to provide new car customers a list of options that are not available on the model because the owner's manual list several, which are only available on certain models or were requested.

April 26, 2023

Carson was great. He helped to explain all of the options on the vehicle and made sure both of us were comfortable/understood all of its capabilities. He was very pati More

by steve@stenberginc.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Stenberg
Apr 27, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Carson created a great car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Toyota!

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