Austin Ritzow
Austin Ritzow at My Auto Import Center - Audi Nissan Toyota Volkswagen

Austin Ritzow

Sales Manager

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

Contact Me
4.6
57 Reviews

I started my career in 2018 as a Detailer at the My Auto Group. I continued my career taking photos, and merchandising vehicles for our online sites. Eventually managing the Inventory team to properly clean, organize, and merchandise an everchanging 500+ vehicle inventory. I've learned a lot from that experience and want to use that knowledge to help customers find the right vehicle at a dealership that will take care of them not only during the buying process, but when questions arise, maintenance is required, and when they're ready for their next vehicle. I'd be happy to help you find the vehicle that fits your needs!

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

Toyota Certified

4.6

57 Reviews

Write a Review

57 Reviews of Austin Ritzow

September 01, 2026

Dealership Rating
Employee Rating

Austin was very helpful. He answered texts quickly and made sure things were ready to go for the purchase so it could be done quickly. More

by mjrklr
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Oct 15, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our team at My Auto Import Center created such a positive experience for you! We appreciate you trusting our My Auto team with your business.

August 27, 2026

Dealership Rating
Employee Rating

I could not be happier. Professional, pleasant the hole package. Would recommend to anyone anytime. More

by randog789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher

Aug 27, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your 5 Star review! We're so happy to hear our team gave you a great experience while buying your new car. Thank you for trusting My Auto Import Center with your business!

August 16, 2026

Dealership Rating
Employee Rating

We did not deal with Austin. Sammy was person to deal with Sammy was very attentive More

by brandonbeck88
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 27, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your review! We're happy to hear Sammy was attentive and gave you a great experience at our dealership. Thank you for trusting us with your business!

August 15, 2026

Dealership Rating
Employee Rating

I don't remember the business manager's name, but he was phenomenal. Explain the purchase very well. Austin and Dylan were so easy to work with and excited for me to have a new car felt very well taken care More

by lindabouman81
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 18, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear our My Auto Import Center team with your business! We appreciate you trusting us with your business.

August 09, 2026

Dealership Rating
Employee Rating

My salesman Roy was amazing! He made me feel comfortable and answered all my questions. More

by amysoule111
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 10, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review! We’re so glad to hear Roy made you feel comfortable and took the time to answer all your questions. We’ll be sure to pass along your kind words!

Aug 11, 2026

amysoule111 responded

We had a small concern with our vehicle and Brenda in Nissan service took great care of us. I will recommend My Auto to anyone I know looking for a vehicle.

August 08, 2026

Dealership Rating
Employee Rating

No comment I didn't like it that I was told or quoted certain nos and then those papers were taken away by finance so I couldn't compare when they came out with the signature papers. Plus I told them ori More

by Bluecarlady
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 10, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your feedback. We’re glad you chose My Auto and appreciate you bringing your concerns about the purchasing process to our attention. We’ll be sure to share this with our team as we continue working to make the experience as clear and comfortable as possible. We appreciate your business!

July 31, 2026

Dealership Rating
Employee Rating

We love the dealership, everyone is very friendly. Would recommend to our friends Very knowledgeable More

by ajlwilliams507
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We appreciate the kind words about our staff and we're happy to hear you had such such a great experience with us. Thanks for trusting My Auto Import Center with your business!

July 31, 2026

Dealership Rating
Employee Rating

Brendan was very helpful in helping me find a new truck If I need anything just call him More

by Brendakdaisymae
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We're happy to hear Brendan gave you such a great experience while buying your new truck. Thanks for trusting My Auto Import Center with your business!

July 31, 2026

Dealership Rating
Employee Rating

Quick and efficient I had purchased a used Toyota and there was a small problem with the alignment. The service department was friendly, efficient, and fixed the issue without charge to make things right More

by steve_2087
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We're happy to hear you had such a great experience while getting your Toyota serviced. Thanks for trusting us with your business!

July 03, 2026

Dealership Rating
Employee Rating

Sammy was amazing to work with, I felt important to her as a customer and would recommend her to anyone buying a car. It was one of the easiest hassle free car buying experiences I've ever had for sure! More

by Jason.barnes25
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Jul 06, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the 5 Star review! We appreciate the kind words about Sammy, and we're so glad to hear she gave you a hassle-free experience at our dealership. Thank you for trusting My Auto Import Center with your business!

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