Austin Ritzow
Austin Ritzow at My Auto Import Center - Audi Nissan Toyota Volkswagen

Austin Ritzow

Sales Manager

My Auto Import Center - Audi Nissan Toyota Volkswagen

1860 E Sternberg
Muskegon, MI 49444

Contact Me
4.5
55 Reviews

I started my career in 2018 as a Detailer at the My Auto Group. I continued my career taking photos, and merchandising vehicles for our online sites. Eventually managing the Inventory team to properly clean, organize, and merchandise an everchanging 500+ vehicle inventory. I've learned a lot from that experience and want to use that knowledge to help customers find the right vehicle at a dealership that will take care of them not only during the buying process, but when questions arise, maintenance is required, and when they're ready for their next vehicle. I'd be happy to help you find the vehicle that fits your needs!

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Toyota Certified

4.5

55 Reviews

Write a Review

55 Reviews of Austin Ritzow

August 16, 2026

Dealership Rating
Employee Rating

We did not deal with Austin. Sammy was person to deal with Sammy was very attentive More

by brandonbeck88
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

August 15, 2026

Dealership Rating
Employee Rating

I don't remember the business manager's name, but he was phenomenal. Explain the purchase very well. Austin and Dylan were so easy to work with and excited for me to have a new car felt very well taken care More

by lindabouman81
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

August 09, 2026

Dealership Rating
Employee Rating

My salesman Roy was amazing! He made me feel comfortable and answered all my questions. More

by amysoule111
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 10, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review! We’re so glad to hear Roy made you feel comfortable and took the time to answer all your questions. We’ll be sure to pass along your kind words!

Aug 11, 2026

amysoule111 responded

We had a small concern with our vehicle and Brenda in Nissan service took great care of us. I will recommend My Auto to anyone I know looking for a vehicle.

August 08, 2026

Dealership Rating
Employee Rating

No comment I didn't like it that I was told or quoted certain nos and then those papers were taken away by finance so I couldn't compare when they came out with the signature papers. Plus I told them ori More

by Bluecarlady
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 10, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your feedback. We’re glad you chose My Auto and appreciate you bringing your concerns about the purchasing process to our attention. We’ll be sure to share this with our team as we continue working to make the experience as clear and comfortable as possible. We appreciate your business!

July 31, 2026

Dealership Rating
Employee Rating

We love the dealership, everyone is very friendly. Would recommend to our friends Very knowledgeable More

by ajlwilliams507
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We appreciate the kind words about our staff and we're happy to hear you had such such a great experience with us. Thanks for trusting My Auto Import Center with your business!

July 31, 2026

Dealership Rating
Employee Rating

Brendan was very helpful in helping me find a new truck If I need anything just call him More

by Brendakdaisymae
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We're happy to hear Brendan gave you such a great experience while buying your new truck. Thanks for trusting My Auto Import Center with your business!

July 31, 2026

Dealership Rating
Employee Rating

Quick and efficient I had purchased a used Toyota and there was a small problem with the alignment. The service department was friendly, efficient, and fixed the issue without charge to make things right More

by steve_2087
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Aug 03, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We're happy to hear you had such a great experience while getting your Toyota serviced. Thanks for trusting us with your business!

July 03, 2026

Dealership Rating
Employee Rating

Sammy was amazing to work with, I felt important to her as a customer and would recommend her to anyone buying a car. It was one of the easiest hassle free car buying experiences I've ever had for sure! More

by Jason.barnes25
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Jul 06, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the 5 Star review! We appreciate the kind words about Sammy, and we're so glad to hear she gave you a hassle-free experience at our dealership. Thank you for trusting My Auto Import Center with your business!

July 01, 2026

Dealership Rating
Employee Rating

All things Audi guru. His technical skills were really helpful during set up of the internal personalization experience. More

by arp11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy

Jul 13, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thanks for the review! We're happy to hear our team gave you a great experience. Thanks for trusting us with your business!

June 25, 2026

Dealership Rating
Employee Rating

I have gotten to know Larry in Service, Mitchell and Dennis in sales, and Thomas in administration. All four are very courteous, knowledgeable, and enjoyable to be with. Give them each a gold star on th More

by timothy.john
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Jun 26, 2026

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your review! We appreciate the kind words about Larry, Mitchell, Dennis, and Thomas, and are so glad to hear you had a great experience with us. Thank you trusting us with your business!

Jun 26, 2026

timothy.john responded

I forgot to mention one more very outstanding employee who is too humble to toot his own horn: • Keto Copeland, CTO for My Auto Imports (Chief Transportation Officer).

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