1860 E Sternberg
Muskegon, MI 49444
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
The dealership was great. Sammy was incredible throughout the process. I can’t thank her enough for keeping everything in mind our family needed. I would recommend anyone to go see Sammy and get a car. I had a great experience!
We did not deal with Austin. Sammy was person to deal with Sammy was very attentive
I don't remember the business manager's name, but he was phenomenal. Explain the purchase very well. Austin and Dylan were so easy to work with and excited for me to have a new car felt very well taken care of.
My salesman Roy was amazing! He made me feel comfortable and answered all my questions.
No comment I didn't like it that I was told or quoted certain nos and then those papers were taken away by finance so I couldn't compare when they came out with the signature papers. Plus I told them originally I was paying cash but would have to move some money in order to pay cash and yet they acted as if I should pick up car before I had the funds in the bank to write the check. I called and asked again for I didn't want them to cash my check and the check would bounce.
Everybody was very friendly and nice all the snacks and drinks were great and it was very convenient and comfortable
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.