Back

My Auto Import Center

Muskegon, MI

4.6
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Contact Dealership

1860 East Sternberg Rd.

Muskegon, MI

49444

Directions

By Type

Showing 4,716 reviews

January 05, 2022

Rob Gould was great at helping me through the entire buying process with my new 2021 Toyota Rav4. He went above and beyond to make sure that I was a satisfied customer. I couldn't be happier and will More

by grimmfang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you giving us the opportunity to earn your business!

January 05, 2022

Always good service, courteously treated. I leave informed about issues that may need attention in the future. More

by Lake Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 05, 2022

I got the car I wanted at a better price than expected. Rob made the experience easy and effortless More

by raymusmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you giving us the opportunity to earn your business!

January 05, 2022

Larry the service guy was great! Good service and helpful in the time of great need. Keto the shuttle driver was great too! Toyota a great place, we will return and will recommend it to our friends. More

by KCSBASKETS4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keto, shutttle driver
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 05, 2022

Great service and informed sales people. I have bought a number of cars there and have always been treated great More

by pengblade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nelson, Marshal Hatley
Jan 05, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you giving us the opportunity to earn your business!

January 05, 2022

Set an appointment for 2:30 and work started on time and finished promptly. Appreciate that in light when I pulled into the dealership there were several cars in line that did not have an appointment More

by MARCM1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience!

January 05, 2022

Rob did a great job. He helped us save money. Plus we were able to drive home in our new vehicle. We so enjoy working with someone we know and trust!! More

by moldyfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience with Rob!

January 05, 2022

Appointments take AT LEAST an hour for a simple oil change! They must overbook. It’s frustrating to wait so long. They get you with that free oil change for life. I might just have to go somewhere More

by sharonandduane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 09, 2022 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us. We're sorry to hear that you were not pleased with the level of service you received. Please contact our Assistant Service Manager, Sam, and he would be happy to help you: ssix@themyautogroup.com

January 05, 2022

Always a quick service. In and out in less than a half hour. Thank you! More

by DKW1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

January 04, 2022

The tec that serviced my Subaru did not check the tire pressure even when I asked at the service desk for that to be done. Last time the tec didn't check my tire pressure so I wanted to make sure it was More

by DCGENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
...
105
...