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My Auto Import Center

Muskegon, MI

4.6
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,716 reviews

September 03, 2024

Purchased a Radiator assy for a vehicle that hit a deer. My auto had in stock and available. Damage to truck was more severe than first inspection and ended up be a total loss. Tried to return radiator to M More

by kevins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javid Zahir
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

THE BEST DEALERSHIP IN WEST MI. Great deals, friendly faces, & honesty. I will continue to send friends and family here. More

by Garret Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark (New hire in service.), Jim Wright
July 29, 2024

Great Service. Super helpful and was able to compare all rates and answer all questions to help us find the best possible plan! More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Our Nissan Pathfinder was our 2nd purchase this year from My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeabl More

by sjshears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy DeWys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ella Randall, Heather Marciniak, Olivia Yeomans
May 28, 2024

This dealership lacks integrity and needs massive help with communication and follow up. I had two terrible experiences with them. More

by maloneyfsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Ritzow
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Just a wonderful place to deal with. They are amazing and very nice. Will also go to bat for you if something happens More

by Michellevandyke10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

My Auto Import Center responded

Thank you for the 5 star review! We appreciate you trusting us with your business.

April 29, 2024

The dealership experience was exceptional, with Nick (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their pro More

by StrubbeJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Devries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy DeWys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Nick and our Nissan Sales Team created such a positive experience for you while purchasing your new Nissan with us! We appreciate you trusting us with your business.

April 28, 2024

Absolutely amazing to work with! Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to e More

by Lucyhamlin18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Nick created such a positive experience for you while purchasing your vehicle with us! We appreciate you trusting us with your business.

April 25, 2024

Our partnership between Ride with Pride and My Auto Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks! More

by ctheune
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brooke Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Brooke and our Marketing Team created such a positive experience for you during our partnership! We appreciate you taking the time to share your experience with us.

April 23, 2024

This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Be More

by haswell.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Austin created such a positive experience for you while purchasing your new Toyota truck with us! We appreciate you trusting Toyota of Muskegon with your business.

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