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My Auto Import Center
Muskegon, MI
4,716 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,716 reviews
September 03, 2024
Purchased a Radiator assy for a vehicle that hit a deer. My auto had in stock and available. Damage to truck was more severe than first inspection and ended up be a total loss. Tried to return radiator to M My auto had in stock and available. Damage to truck was more severe than first inspection and ended up be a total loss. Tried to return radiator to My auto next day and was charged a $ 60 restock fee. Call several times to speak to a actual person is a challenge and left a message for Paul Miller the parts manager to please call me so I could explain the situation and since it was something they stocked was it fair to charge a restock fee. Will be going to Grand Rapids from now on at least they return your calls. Review would be for the parts department however it is not listed a an option for who I worked with so hence the parts and service director More
by kevins
Employees Worked With
August 08, 2024
THE BEST DEALERSHIP IN WEST MI. Great deals, friendly faces, & honesty. I will continue to send friends and family here. Great deals, friendly faces, & honesty. I will continue to send friends and family here. More
by Garret Mitchell
Employees Worked With
Other Employees :
Mark (New hire in service.), Jim Wright
July 29, 2024
Great Service. Super helpful and was able to compare all rates and answer all questions to help us find the best possible plan! Super helpful and was able to compare all rates and answer all questions to help us find the best possible plan! More
by Jenny
Employees Worked With
June 30, 2024
Our Nissan Pathfinder was our 2nd purchase this year from My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeabl My Auto Import Center. We had such a Great experience the 1st time we went back again. Olivia Y. was our salesperson and was helpful and knowledgeable about the vehicles. We never felt rushed or pressured to purchase a vehicle. The service department was excellent from check in to pickup. Alex (sales manager) Steve (financial officer) and Troy (Nissan sales) were great to deal with also. We would recommended this dealership hands down to anyone. More
by sjshears
Employees Worked With
Other Employees :
Ella Randall, Heather Marciniak, Olivia Yeomans
May 28, 2024
This dealership lacks integrity and needs massive help with communication and follow up. I had two terrible experiences with them. with communication and follow up. I had two terrible experiences with them. More
by maloneyfsu
Employees Worked With
May 02, 2024
Just a wonderful place to deal with. They are amazing and very nice. Will also go to bat for you if something happens They are amazing and very nice. Will also go to bat for you if something happens More
by Michellevandyke10
Employees Worked With
April 29, 2024
The dealership experience was exceptional, with Nick (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their pro (sales consultant) and Steve (financial officer) going above and beyond to explain every detail thoroughly and in a straightforward manner. Their professionalism and dedication truly stood out, making the entire process smooth and enjoyable. They were very hands free with the test drives, which I appreciate. Additionally, they answered all of my questions promptly and comprehensively. I would recommend this dealership to anyone interested in purchasing a vehicle. More
by StrubbeJ
April 28, 2024
Absolutely amazing to work with! Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to e Will be suggesting him to everyone we know! He wasn’t pushy, totally upfront! We had an absolutely amazing experience and will be suggesting him to everyone! More
by Lucyhamlin18
April 25, 2024
Our partnership between Ride with Pride and My Auto Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks! Import is one of a kind. Thank you, Brooke Wilde for making My Auto Import's support continue for years. Much Thanks! More
by ctheune
Employees Worked With
April 23, 2024
This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Be car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Best of all was the truck I wanted was in transit and and about three weeks away before delivery. Austin held this truck for me and didn’t even want a deposit. Every one at the dealership were very friendly and no high pressure. I would definitely refer friends and family and buy another vehicle from this dealership. More
by haswell.james
