Mungenast St. Louis Acura
Manchester, MO
Filter Reviews by Keyword
By Type
1,014 Reviews of Mungenast St. Louis Acura
This is the 3rd Acura I have purchased from Dave Mungenast and Karsten Becker. I find both the dealership and Karsten to be genuine and very fair in trading. Neither one plays games. They come out Mungenast and Karsten Becker. I find both the dealership and Karsten to be genuine and very fair in trading. Neither one plays games. They come out of the shoot, the first time with their best offer. I have enjoyed buying cars from them. Their service dept is great as well! More
Bought a dirty jeep wrangler there and found lots of dents in the hood after the sale, emailed the salesman three times about seeing what they could do and have received no response. I'll never buy a c dents in the hood after the sale, emailed the salesman three times about seeing what they could do and have received no response. I'll never buy a car from them again. I can only assume they had the exterior of the jeep so dirty was so I couldn't see the sun bouncing off of the badly dented hood More
Absolutely fantastic!!! I've been a customer for years and will continue to be well into the future! St. Louis Acura has superior service, I've never had a problem and they have always been overly accomm and will continue to be well into the future! St. Louis Acura has superior service, I've never had a problem and they have always been overly accommodating with anything I ever needed. Scott is terrific, overdelivering each and every time. Thank you! More
From the moment we met Alicia our experience at Dave Mungenast St. Louis Acura was a truly pleasant one. Alicia never pushed us or rushed any of our decisions; in fact she was quite helpful in pointing Mungenast St. Louis Acura was a truly pleasant one. Alicia never pushed us or rushed any of our decisions; in fact she was quite helpful in pointing out options that we missed and keeping us focused on what we were looking for. We would gladly return to this dealership and would definitely request to work with Alicia again. More
John Bierman was fantastic. He worked with us, was honest, not pushy, genuine, and found us the certified-preowned RDX we wanted. He let us comfortably drive the car on our own, and take it on an ove honest, not pushy, genuine, and found us the certified-preowned RDX we wanted. He let us comfortably drive the car on our own, and take it on an overnight test drive. I would highly recommend both this dealership, and particularly, John Bierman. More
We had a great experience at this dealer. We are repeat customers and would definately come back again. I was driving an MDX and had the radiator go. As a result of this, my car was in service 3 seperate customers and would definately come back again. I was driving an MDX and had the radiator go. As a result of this, my car was in service 3 seperate times. The radiator issue was dominoing into other problems. I went to see Jacek to tell him how upset I was about all of this and he suggested that I just get out of the car. One thing led to another, I now drive an RDX. We were having difficulty scheduling a time to pick up the new car due to schedules Josh (the business manager) processed all of the paper work and I walked out Friday night with my new car. This dealership goes out of their way to welcome you and make you feel like you are the only customer that counts. It was so easy and so quick. More
We have dealt with many different sales people over the course of time and found Alicia to be among the most professional and energetic yet. She listened to our needs and delivered exactly what we were lo course of time and found Alicia to be among the most professional and energetic yet. She listened to our needs and delivered exactly what we were looking for in a fair trade-in and purchase of a new vehicle. Once the deal was made and we sat down with the finance manager our pleasurable experience continued. Ray, in Finance, was thorough and attentive while explaining the offers avaialble but did not "high pressure sell" us. This was by far the best experience we have had when buying a new car. We will most certainly recommend Dave Mungenast St. Louis Acura and Alicia to all our friends. More
Buying a car was never more enjoyable than dealing with John Biermann--very professional, knowledgeable, a good listener, willing to work with the customer, honest, great sense of humor and easy to talk wi John Biermann--very professional, knowledgeable, a good listener, willing to work with the customer, honest, great sense of humor and easy to talk with. Overall, this was the most relaxing and enjoyable experience in buying a car I have ever had. More
dave munganest acura and paul thoman, our salesman, are both top notch. we just leased our 3rd car with them, and they continue to exceed all expectations. attention to detail, excellent value, outstandi both top notch. we just leased our 3rd car with them, and they continue to exceed all expectations. attention to detail, excellent value, outstanding service; they provide it all in a friendly and professional manner. the best of the best! More
Everyone at this dealer is customer orientated towards Everyone at this dealer is customer orientated towards customer service. They keep you informed thru the process and make the purchase of a vehicle Everyone at this dealer is customer orientated towards customer service. They keep you informed thru the process and make the purchase of a vehicle a good experience. Steve Mizulski is great to deal with. He made us feel comfortable in a situation that used to be difficult in the pass with other dealers. If he didn't know the answer to our questions, he would ask the right people. He is very pleasant. We enjoyed our experience and are very satisfied with the car. Best regards, Tom & Bonnie Ilges More