Mungenast St. Louis Acura

The main reason I have rated the Dave Mungenast Acura dealership with all fives is, in a word, professionalism. I expected to be treated with respect and I did not want to be treated as an afterthought. dealership with all fives is, in a word, professionalism. I expected to be treated with respect and I did not want to be treated as an afterthought. Although my husband was with me, the car was going to be mine. Terry was super in that respect. He spoke to me directly, asking about my preferences, etc. There was no "game" going on; when I said no to something, we went on to the next item. The deals offered were more than fair and I got exactly what I wanted. I should also mention Josh, the business manager. He, too, respected the fact that the car was mine. The entire process was done in a professional manner. My questions were answered, and the followup has been great. Best of all, I love my new car. More

Service was great and I feel the dealership geniunely cared about giving me the best experience they could. Staff is very friendly and helpful. The dealership and waiting room are very clean and I have h cared about giving me the best experience they could. Staff is very friendly and helpful. The dealership and waiting room are very clean and I have had nothing but positive experiences with this dealership. More

Very good buying experience. I was not sure which specific car I wanted to get,but the friendliness,helpfulness, and most importantly speed at which Scott worked compared to other dealers that I visi specific car I wanted to get,but the friendliness,helpfulness, and most importantly speed at which Scott worked compared to other dealers that I visited helped seal the deal. First impressions and efficiency count for a lot in the sales process and I got both from Scott Turner. All done without being pushy. Scott even helped drive my car home. Thats what I call platinum service. More

I took my car into Dave Munganast initially because of a problem with the cruise control. When I first made the appointment, the service department was very accommodating to work around my job schedule. O problem with the cruise control. When I first made the appointment, the service department was very accommodating to work around my job schedule. On the day of the appointment, I called to say it would be more convenient to bring in my car earlier in the day. Again, they were happy to accommodate me and switched my appointment. Jeff greeted me, took my information and got back to me with his recommendations and cost estimate in the time promised so that I didn't have to wait very long. He told me that a part had to be ordered but would arrive the next day. We talked about a convenient time for me to bring my car back for the repairs, and Jeff personally scheduled the follow-up appointment for me. Again, when I brought the car the next day he greeted me and was able to present my repaired car (washed and vacuumed) in the promised timeframe. He was friendly, professional, and respectful of my time and work schedule. He explained the cost to me, which was accurate. Top-notch service! More

What I requested be done was done correctly and without question. The representative was friendly and attentive. question. The representative was friendly and attentive. More