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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
316 Reviews

316 Reviews of Mountaineer Honda - Service Center

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January 02, 2025

I had two recall notices fixed on Dec. 16, 2024. I was happy to get both of them done on the same visit. More

by LauraCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Laura, Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

My maintenance advisor was excellent and very friendly. Service was quick. Thank you for an enjoyable visit. More

by jpreaskorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

Mt Honda is great! From Wayne who’s sales them to Jillian who keeps them running. Great team ! Always has been great service. Thanks Estelle Rice More

by estelle1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn , been there forever… Great person
Jan 03, 2025 -

Mountaineer Honda responded

Estelle, Thank you for your very kind review. Jilian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

So bad experience. they didn’t listen to me. They took my sticker with out my permission. More

by samirasader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Albright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mountaineer Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Provided a ride home and back to the dealership. Employees were very helpful and the problem with the car is solved. More

by timothybode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Great service! I would recommend Mountaineer Honda to everyone! Service was quicker than I expected. More

by dnewlon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Left 2 phone messages for the service manager to call me. Never called me back. Prices on services are way out of line. More

by bennett_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Urse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Mountaineer Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information? I would love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 31, 2024

Excellent service. I was very happy that it was a quick & easy fix. I will continue to have my vehicle serviced here. More

by AMBELL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 31, 2024

Outstanding service. Great employee. All staff performed greatly. I have bought 6 CR-vs from this dealer. Always treated great. More

by woodgoddess12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 30, 2024

Everything went well and we were very satisfied with the service and the service department. More

by LSNYDER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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