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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
275 Reviews

275 Reviews of Mountaineer Honda - Service Center

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December 08, 2024

Very professional and knowledgeable working together in a good selling environment. Salesman was very helpful. More

by hpc5811
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 07, 2024

Very good experience. Jason was very helpful and kept us informed about our car’s service process. Thanks. More

by yorkshire.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 07, 2024

Great service. Thanks again for recommendations and not pushing extra purchases too hard. Enjoyed my visit More

by calebcline21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 06, 2024

On time and efficient friendly good communication skills and explanations all employees helpful and concerned with good service More

by phyllis.hinterer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

Thank you, Phyllis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Pleasant staff, good service. I wish the service wait time was less, but it was busy the day I was there. More

by bkwrm412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Outstanding service provided by Jordan Calloway and fast efficient tech Matt Carroll. The only concern was lack of communication updates on a four month part back order. More

by bmoreno1034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 05, 2024

Jillian is always amazing, friendly, and helpful. Mountaineer Honda is great at communication and providing efficient service. More

by JESSICAGREGG17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that Jillian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 03, 2024

Great service, prompt and professional people who respond with courtesy and kindness to us older folks. More

by bruceh6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Mountaineer Honda responded

Bruce, It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 02, 2024

It is great that anytime I call, they get me in quickly. There Service is top notch More

by Cathey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Mountaineer Honda responded

Hi Cathey: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 02, 2024

They are very kind and very helpful. I got my car in quickly for the oil change. More

by mmriscin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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