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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
321 Reviews

321 Reviews of Mountaineer Honda - Service Center

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January 07, 2025

The service was prompt and courteous. The staff explained everything in great detail about the service being provided. More

by cassielong88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Mountaineer Honda responded

Thanks, Cassie, for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 07, 2025

Dealership provided Excellent service and punctual communication. Highly recommend Mountaineer Honda for all your needs. More

by Dray108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Mountaineer Honda responded

Dray, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 07, 2025

The staff were friendly, fast, and efficient. They took great care to keep my vehicle clean. More

by donnalambert33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Sprouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Mountaineer Honda responded

Hi Donna: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 06, 2025

Work was performed professionally and on time. Additional info was given for future maintenance. Would love to see a larger waiting room. More

by mepaint13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 06, 2025

The staff is kind and keeps you well informed on the progress of your vehicle More

by brendakstreets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mountaineer Honda responded

Brenda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 06, 2025

Good customer service, and communication from staff. Overall dealership showed good customer service and communication More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 04, 2025

The service center staff is always polite, professional and moving customers in and out quickly. I highly recommend this service center for your Honda. More

by mickwv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, Mick, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 03, 2025

We had a great experience with everyone at this Honda dealership, especially Jason in service. I don’t write reviews, and I don’t this phrase much, however, Jason was the definition of going above and b More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Jordan, Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 03, 2025

Very kind and thorough when servicing the car. Highly recommend and will definitely be back to do business with Mountaineer Honda. Jordan was very pleasant and he did a wonderful job explaining More

by nixonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

I had two recall notices fixed on Dec. 16, 2024. I was happy to get both of them done on the same visit. More

by LauraCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Laura, Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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