Mountaineer Honda - Service Center

Good service and friendly people. Fourth Honda purchased here. First dealings with Mountaineer Honda. Pleased so far. Fourth Honda purchased here. First dealings with Mountaineer Honda. Pleased so far. More

Jason went up and beyond working with a third party. extended warranty. Thank you Jason. extended warranty. Thank you Jason. More

Thank you both for the help with my Honda Civic. Wait time was normal and left happy. Thank y'all!! Wait time was normal and left happy. Thank y'all!! More

I've bought several vehicles from Urse Honda and always received excellent service. I look forward to having that same relationship with Mountaineer Honda! received excellent service. I look forward to having that same relationship with Mountaineer Honda! More

They took my car in right away and checked it out. They were professional and courteous They were professional and courteous More

Service Center Had a problem with courtesy pickup/drop off service while our car was getting serviced. The service center is very friendly and efficient and this was Had a problem with courtesy pickup/drop off service while our car was getting serviced. The service center is very friendly and efficient and this was the first time my wife and I have ever had any problems there. Joe Urse immediately took steps to make sure it would not happen again to anyone else, took good care of us and even followed up with a call to us the next day to make sure we were satisfied. Although unfortunate problems sometimes occur its all about how you handle the problem and fix it. Thank you! The mechanic work is top notch and the dealership really cares about their customers. More

Sherry Worth is worth the trip to Urse Honda I brought my 2013 Acura ILX into Urse Honda to have the tire pressure light checked. I didn't even buy my car from Urse. I didn't know if Urse would I brought my 2013 Acura ILX into Urse Honda to have the tire pressure light checked. I didn't even buy my car from Urse. I didn't know if Urse would help me but as soon as I pulled into the service lane, Sherry Worth approached me and I told her about the tire pressure light. No questions asked, Sherry had my car taken into the service area where they fixed the problem in record time. No hassles, no waiting and NO CHARGE. Wow. Now I know the difference between good and great and that difference is Sherry Worth. More

Exceptional service at customer's convenience. Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me at the Service Department on the day of service. She is quite cordial and professional. Certainly an asset to your dealership. Thank you. More

Quick friendly sevice I had my car in for service yesterday. And there where a few cars inhead of mine an I was still I. An out of there in a short time an was very pleased I had my car in for service yesterday. And there where a few cars inhead of mine an I was still I. An out of there in a short time an was very pleased with my experience. Great job guys. Will definitely be back in the future. More

Bad sales Mgr & poor service like the Honda truck, loved J Urso sales man. The sales manager is an xxx. Almost tore up the check and tossed it at him. Remarked why he had not been like the Honda truck, loved J Urso sales man. The sales manager is an xxx. Almost tore up the check and tossed it at him. Remarked why he had not been fired yet? At 71 years don't need any more pain. Took truck in for sticker and oil change (4,300 miles) just to see if service was as bad as the sales Mgr. it was! 1 hour to change oil and put a sticker on the truck. They really should paint the windows in to the service area black so you cannot see how the employes move in slow motion or not at all. When they applied the new sticker they did not remove any of the old glue. Got to clean up around the sticker my self. The only good employee I dealt with was Chloe. More