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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
321 Reviews

321 Reviews of Mountaineer Honda - Service Center

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January 27, 2025

Jason was very helpful in getting me an appointment. Also, in reminding me about my free oil change, I was able to get two things done while there. More

by DPRICHMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Jason and our team know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 27, 2025

Jillian was super helpful when I had a ton of issues with my car. She's a delight and I believe I will be taking my car here for maintenance from now on. Thanks! More

by almchik93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 27, 2025

Jordan was amazing, professional and extremely helpful in the whole situation! I dropped off my vehicle and wasn't able to pick ot up due to failing a frame recall. Jordan and coworkers were knowledgeable on More

by ROXIE.MONTGOMERY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mountaineer Honda responded

Roxie, We are delighted to hear Jordan provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 25, 2025

He explained the importance of following up on a vehicle recall when the parts become available, for safety. More

by bglehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 25, 2025

Jordan did a great job helping to get our Honda back on the road after the freeze! More

by cavins1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words for Jordan and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 24, 2025

Very helpful in changing my appointment three times because of the weather. Listened to my problem and asked questions to fully understand what was going on. In and out fairly quickly and was checked More

by MAALKIRE2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 23, 2025

Jillian is so friendly and nice! She is so helpful ! I love having her as my service person! More

by ellylou2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 22, 2025

I have never had anything but an excellent experience. The needs of my vehicle are always given top priority. More

by JOHNROBERTWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, John, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 21, 2025

All went smoothly and was treated very nicely. Jordan listened to me and he told me what he got accomplished . More

by Doug.nuzumhero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Mountaineer Honda responded

Doug, Thanks for sharing your thoughts about your experience with Mountaineer Honda. Jordan and our team appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 20, 2025

professional, courteous, and appointment time kept as promised. Technician was informative. I like that they update me to any maintenance that may need attention. More

by rwooden0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com