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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
294 Reviews
Call Service Center (877) 827-5667

294 Reviews of Mountaineer Honda - Service Center

Sort by
September 13, 2024

I am very pleased with my service. Jason went above and beyond to help me solve all my issues with my Honda. More

by bclampff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and the team met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

Jillian was very helpful and professional in all aspects of the process. Services were performed in a timely manner. More

by rclawges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jillian was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 13, 2024

They are prompt upon arrival. They keep me informed if something comes up while I’m waiting. They’re very friendly. More

by kleighupco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Services has always been the best around. Prices are usually fair. Teams friendly. And they are usually pretty fast. More

by Dggoldenboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Bainbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Service was delivered within the timeframe promised by service representative Jason Albright. The prompt service is appreciated. More

by jstopiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mountaineer Honda responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Friendly and professional people. Quick and good work. Clean and comfortable waiting room. Pleasant experience. More

by orh1020x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Jillian and Jason worked around my schedule in order to get my Honda in for service. Both did a great job! More

by jmgask2024
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jillian and Jason here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 12, 2024

Jillian is always helpful, personable, and very informative. I’m extremely thankful for her help! More

by sophia.neville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mountaineer Honda responded

Sophia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jillian met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 11, 2024

The reason I did not complete this was because I was disappointed in a charge for an alignment. I had just had four new tires put on my car and paid for an alignment. I needed a part and you did not ha More

by stephanie80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Albright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mountaineer Honda responded

Stephanie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 09, 2024

They were right on with picking me up and fixed everything perfect. Nice people when waiting and drivers More

by kcjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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