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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
197 Reviews

197 Reviews of Mountaineer Honda - Service Center

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September 12, 2024

Services has always been the best around. Prices are usually fair. Teams friendly. And they are usually pretty fast. More

by Dggoldenboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Bainbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 11, 2024

The reason I did not complete this was because I was disappointed in a charge for an alignment. I had just had four new tires put on my car and paid for an alignment. I needed a part and you did not ha More

by stephanie80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Albright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mountaineer Honda responded

Stephanie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

September 09, 2024

They were right on with picking me up and fixed everything perfect. Nice people when waiting and drivers More

by kcjones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

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by gaboyd58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Always provides great service. Friendly and knowledgeable staff work in the service department. Highly recommend. More

by dkboyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Same great, reliable service, just like when it was the former dealership. Everyone was wonderful More

by bentelersherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Jillian is second to none in the service department. I am sure management recognizes how valuable she is. It definitely wouldn’t be the same without her. Denny in finance is also a great asset to your More

by gaboyd58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Markley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I’m beyond pleased with the service department. Jordan is very easy to work with every time I have gone to the service department. More

by jhoover1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Service is excellent. Work was performed in a timely manner. I've been driving honda vehicles for more than 30 years and I've never been disappointed. More

by glenb0541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Great service on Jordan and the mechanics’ parts, as always! Makes me want to keep coming back. More

by fionajsmith13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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