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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
351 Reviews

351 Reviews of Mountaineer Honda - Service Center

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March 14, 2025

The service was good and prompt. Jillian was very helpful with my questions and appointment. More

by gfc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

New ownership, but same great staff. Their service department is one of the best I have ever experienced. Always friendly and easy to work with. More

by caharris71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Chewning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Loved her friendly attitude and quick response to messages. Knowledgeable and eager to help customers! Enjoyed working with her! More

by AMANDADOWNS1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Mountaineer Honda responded

Amanda, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Sierra and our team can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 12, 2025

They are always great to deal with for sales or service. Thank you for all of the help More

by melindamayle5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Mountaineer Honda responded

Melinda, Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 11, 2025

Easy to get an appointment. Jillian was very nice and helpful . However, I think the service charge (labor) was too expensive for the maintenance I had done. More

by SANDRA.GARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Mountaineer Honda responded

Thank you for your business and this review, Sandra. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

Jillian is efficient, helpful and knowledgeable. It was a smooth, easy transaction. She broke down all work and everything I needed. More

by rlaw64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jillian and our team met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

We had a recall done and everything went fine. Jillian was very knowledgeable and helpful More

by pennyg60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Mountaineer Honda responded

We are very happy to hear that Jillian and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 10, 2025

They always seem friendly and willing to help. Waiting area and restroom are always clean. More

by ljreeder68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 09, 2025

Mountaineer Honda is a diamond in the rough. The staff were accommodating, helpful and knowledgeable. It'll be my pleasure to work with Mountaineer again in the future More

by schmanskep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

March 08, 2025

had car in for a factory recall, Jordan got me in and out quickly on a very busy day, much appreciated! More

by jntay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Mountaineer Honda responded

Thanks for sharing your thoughts about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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