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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
265 Reviews

265 Reviews of Mountaineer Honda - Service Center

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January 03, 2025

We had a great experience with everyone at this Honda dealership, especially Jason in service. I don’t write reviews, and I don’t this phrase much, however, Jason was the definition of going above and b More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Jordan, Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 03, 2025

Very kind and thorough when servicing the car. Highly recommend and will definitely be back to do business with Mountaineer Honda. Jordan was very pleasant and he did a wonderful job explaining More

by nixonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that Jordan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

I had two recall notices fixed on Dec. 16, 2024. I was happy to get both of them done on the same visit. More

by LauraCRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Laura, Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

My maintenance advisor was excellent and very friendly. Service was quick. Thank you for an enjoyable visit. More

by jpreaskorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 02, 2025

So bad experience. they didn’t listen to me. They took my sticker with out my permission. More

by samirasader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Albright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Mt Honda is great! From Wayne who’s sales them to Jillian who keeps them running. Great team ! Always has been great service. Thanks Estelle Rice More

by estelle1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn , been there forever… Great person
Jan 03, 2025 -

Mountaineer Honda responded

Estelle, Thank you for your very kind review. Jilian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Left 2 phone messages for the service manager to call me. Never called me back. Prices on services are way out of line. More

by bennett_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Urse
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Great service! I would recommend Mountaineer Honda to everyone! Service was quicker than I expected. More

by dnewlon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 01, 2025

Provided a ride home and back to the dealership. Employees were very helpful and the problem with the car is solved. More

by timothybode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 31, 2024

Excellent service. I was very happy that it was a quick & easy fix. I will continue to have my vehicle serviced here. More

by AMBELL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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