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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
241 Reviews

241 Reviews of Mountaineer Honda - Service Center

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December 21, 2024

Friendly staff in the service department. I think Brian met me and went over the details of my service and one recall and one recommendation of service. I really like the pull in bay taking More

by ssrm46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

I have always gotten good service here. The people are great. The service department is wonderful. More

by me.durham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Fato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

They are thorough, quick, and helpful to meet your needs. Also showed filters that needed changed. More

by deoldroyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Mountaineer and has done an excellent job after purchasing Urse Honda! Plan on dealing with them in the future. Really appreciate Wayne Slater, a salesman who had always taken good care of me! More

by bswaneyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Jillian is not only a very personable and caring person, she is also very knowledgeable about Honda products More

by bruceh6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 19, 2024

Jillian was very informative when it came to the timeline of my car being ready, even though i did not have an appointment. More

by tiller.wayne04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jillian delivered such a great experience! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 19, 2024

I like dealing with Mountaineer Honda. They are very professional and yet personable. Have not been disappointed in any area of service. Keep up the good work! More

by criggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 18, 2024

Top-notch service. Friendly advisors. Competent mechanics. Wish the Honda brand wasn’t slipping regarding fit, finish and reliability. I feel we visit the service folks More

by MORRJD_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 18, 2024

Jillian is always helpful and kind. She is knowledgeable about my vehicle. Mountaineer Honda always does a great job with my car. More

by WVLYNN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

December 17, 2024

They accommodated me when I didn’t have an appointment. They got me in and out in a timely manner. More

by burge.mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Mountaineer Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Mary, and look forward to your next visit. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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