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Mountaineer Honda - Service Center

Bridgeport, WV

4.8
440 Reviews
Call Service Center (877) 827-5667

440 Reviews of Mountaineer Honda - Service Center

Sort by
May 15, 2025

I would like to thank you, Vicky, for being considerate by understanding the customer's situation and accepting the work past the hours. In addition, she has been very kind and polite despite her hectic sc More

by RAINE121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025

I purchased lifetime oil changes when I bought my car. Mountaineer says they do not have to honor that purchase. I will consider that when I buy my next vehicle. More

by papwoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 12, 2025

Excellent service as always. They always take care of me and I will continue to bring my vehicles here! More

by abmv24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Lasure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Mountaineer Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mountaineer Honda. We look forward to having you as one of our valued customers for many more years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 12, 2025

Had my oil changed Work was done on time and had it ready for me Very good service More

by CDOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicky King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney Lasure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Mountaineer Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mountaineer Honda! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 10, 2025

Staff is very professional and welcoming. They were very quick to get my vehicle serviced and have me out the door in a reasonable time. More

by S.MONTALVO1190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Mountaineer Honda responded

Thanks for sharing about your experience with Mountaineer Honda. We appreciate your business and hope to see you again soon! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 09, 2025

Very knowledgeable service advisor. She is friendly and always explains everything. She goes above and beyond. More

by tmsmom73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Mountaineer Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 09, 2025

I had my car in for service and I couldn’t be more impressed with the quality of care More

by determan59
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Mountaineer Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 06, 2025

Jordan did an excellent job in a timely manner. However, the speed of service by the mechanics could be improved. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Mountaineer Honda responded

Thank you for choosing Mountaineer Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 06, 2025

This dealership and service workers have been wonderful to work with. I have been going to them for the last 7 years. More

by kelsolynnhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

May 05, 2025

The service was very professional and all good and I am very satisfied and Thank You! More

by e_throck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know, but was in service
Report | Print
May 05, 2025 -

Mountaineer Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mountaineer Honda, we look forward to having you as a valued customer for many years to come! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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