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Mountaineer Honda
Bridgeport, WV
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Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 108 reviews
Excelle Customer Service by Sales Consultant and Finance Rebecca the sales consultant did a tremendous job. I only tolerate no pressure sales and that's what I received. Well done! Seth in Finance was wel Rebecca the sales consultant did a tremendous job. I only tolerate no pressure sales and that's what I received. Well done! Seth in Finance was well prepared and took us through the process with complete understanding and efficiency. More
Exceptional service at customer's convenience. Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me Chloe, in the service department, scheduled my appointment on the day and time as requested via email, my preferred method of contact. And greeted me at the Service Department on the day of service. She is quite cordial and professional. Certainly an asset to your dealership. Thank you. More
WORST Experience of My Life Urse Honda has the worst Sales Manager that I had to deal with this time. His name was Joe. I had dealt with Chad Givens in the past and he was so nic Urse Honda has the worst Sales Manager that I had to deal with this time. His name was Joe. I had dealt with Chad Givens in the past and he was so nice, but not this greedy nasty man. He wants to steal your trade and charge for services they do not provide. My weasel salesman--Curtis lied to my face. I will NEVER do business with Urse Honda again and I have bought several cars from them in the past. This dealership needs to be investigated so that others are not ripped off too. And the Service Department sucks too. The always make you buy something before you leave whether you need it or not. I am NOT a happy customer and I will be spreading this information all Family and Friends. Thank You. More
Best service yet. James wans the most caring and awsome sales rep i have ever met! keep up the great work and Thanks for such a wonderful experience James wans the most caring and awsome sales rep i have ever met! keep up the great work and Thanks for such a wonderful experience More
Great first experience buying a Honda Great staff to work with, made the negotiating and buying process easy. Love my new Honda Pilot and will definitely consider Urse for future purchase Great staff to work with, made the negotiating and buying process easy. Love my new Honda Pilot and will definitely consider Urse for future purchases. More
Friendly and Top-Notch Service Curtis was wonderful to work with. He even came in on his day off so that we could get the Honda Pilot when it worked best for us. Mike went above and Curtis was wonderful to work with. He even came in on his day off so that we could get the Honda Pilot when it worked best for us. Mike went above and beyond ensuring that our certified used vehicle was up to standard and what we wanted it to be. More
Quick friendly sevice I had my car in for service yesterday. And there where a few cars inhead of mine an I was still I. An out of there in a short time an was very pleased I had my car in for service yesterday. And there where a few cars inhead of mine an I was still I. An out of there in a short time an was very pleased with my experience. Great job guys. Will definitely be back in the future. More
Excellent customer service Rebecca was pleasant and helpful throughout my car buying experience. She helped me make a decision that was good for me and didn't try to sway my dec Rebecca was pleasant and helpful throughout my car buying experience. She helped me make a decision that was good for me and didn't try to sway my decision. She was able to answer any questions I had. She provided some of the best customer service I have ever experienced. Joe and Mike answered several financial questions I had. Mike was thorough as he helped me complete my purchase and was friendly and courteous. Overall, I am glad that I chose to shop at Urse Honda in Bridgeport. More
Bad sales Mgr & poor service like the Honda truck, loved J Urso sales man. The sales manager is an xxx. Almost tore up the check and tossed it at him. Remarked why he had not been like the Honda truck, loved J Urso sales man. The sales manager is an xxx. Almost tore up the check and tossed it at him. Remarked why he had not been fired yet? At 71 years don't need any more pain. Took truck in for sticker and oil change (4,300 miles) just to see if service was as bad as the sales Mgr. it was! 1 hour to change oil and put a sticker on the truck. They really should paint the windows in to the service area black so you cannot see how the employes move in slow motion or not at all. When they applied the new sticker they did not remove any of the old glue. Got to clean up around the sticker my self. The only good employee I dealt with was Chloe. More
Urse is #1!! Urse is truly a name you can trust!! I buy all our vehicles from them!! And not just because he is my Uncle!! Always very happy adding to our Jeep fam Urse is truly a name you can trust!! I buy all our vehicles from them!! And not just because he is my Uncle!! Always very happy adding to our Jeep family!! Thanks to everyone at Urse for making such an easy and enjoyable experience!! :) More