Mountaineer Honda

Wonderful experience...again Wonderful experience. This is the third CRV I have purchased from Urse and I will be back for another in a few years. I have never found a dealersh Wonderful experience. This is the third CRV I have purchased from Urse and I will be back for another in a few years. I have never found a dealership that has such EXCELLENT customer service. They worked with me and gave me a great deal. I recommend Urse to everyone I know. Thank you Rebecca, Mike and Mike for everything. I love my new CRV!!! More

Awesome! I had such a wonderful experience with Urse honda! Rebecca,Joe,Ametro, and Mike were all very helpful! They gave me an awesome price for my trade in! I had such a wonderful experience with Urse honda! Rebecca,Joe,Ametro, and Mike were all very helpful! They gave me an awesome price for my trade in! I LOVE MY NEW HONDA PILOT! Would recommend this dealership to anyone and everyone! More

Happy at last Went in to trade leased 2012 CRV. Had exceeded my mileage and didn't want to add any more. Showroom was packed and VERY BUSY. Found color we wanted Went in to trade leased 2012 CRV. Had exceeded my mileage and didn't want to add any more. Showroom was packed and VERY BUSY. Found color we wanted online - Urban Titanium. But someone else beat us to it. Rebecca tried to get us one but from truck that had just arrived but they only left Mountain Air Metallic. We decided to go ahead with the blue one so as to take advantage of sale price. Disappointed that our trade was not valued higher than payoff as was promised when we first leased it but nothing we could do since styles had changed since then. KBB had the same value so knew we were not being cheated. Had to wait til Monday evening to pick up car since just came off truck and had not been processed yet. Waiting was frustrating and gave cause for anxiety over choice of purchase. But when I saw it waiting for us, I fell in love with the Mountain Air Metallic after all. Was happy with choice after all. More

Fabulous! I had the best experience at Urse! By far the friendliest people I have dealt with on a car search! They all made us feel relaxed and right at home. I had the best experience at Urse! By far the friendliest people I have dealt with on a car search! They all made us feel relaxed and right at home. Jason is a stellar guy! I would recommend him to anyone! I just can't say enough about how wonderful everyone was! More

Very good experience. Jason was a very helpful salesman who went out of his way to meet our needs. We would definitely purchase from him again and would recommend him to fa Jason was a very helpful salesman who went out of his way to meet our needs. We would definitely purchase from him again and would recommend him to family and friends. More

overall great experience Rebecca Richards was very friendly and helpful. This is the fourth Pilot we have bought from this dealer in the last few years and this by far was the Rebecca Richards was very friendly and helpful. This is the fourth Pilot we have bought from this dealer in the last few years and this by far was the best experience we have had, with Rebecca's help. She was helpful and knew the answer to our questions. Only negative I can say is the time from the deal was made to final signing of documents was about three hours. My experience with other dealerships in this step was way less time. However the experience was made better by Rebecca being courteous and helpful. Will buy again from this dealership when the time comes. More

Good experience They helped me with leasing a vehicle for the very first time. However, the wait time both times I visited was very lengthy. Also, we were not inform They helped me with leasing a vehicle for the very first time. However, the wait time both times I visited was very lengthy. Also, we were not informed ahead of time that the down payment had to include the first vehicle payment as well. So, we were not prepared for the almost three hundred dollar increase on the down payment. Other than that, they were very friendly and had good quality work. More

Wonderful Service I came in for regular service on my previous vehicle and had the chance to speak to Craig. He didn't pressure me and treated me like family.. This is I came in for regular service on my previous vehicle and had the chance to speak to Craig. He didn't pressure me and treated me like family.. This is the best experience I have ever had purchasing a vehicle. Thank you so much and I hope to be doing business again with Urse Autos. More

Poor Customer Service I arrived at the Urse Honda lot on Saturday, March 14 at about 2:15. I walk the entire line of new CRV vehicle. No one helped me. Then I went into th I arrived at the Urse Honda lot on Saturday, March 14 at about 2:15. I walk the entire line of new CRV vehicle. No one helped me. Then I went into the Showroom and stood in the middle of the Showroom for 20 minutes. No one helped me. People came in after me and were helped as I stood there. I can not recommend Urse Honda. Doug Dorrer 304-629-7077 More

Great Service Jason Dukich was a great salesman and we would definitely buy from him again. The service was fantastic. All paperwork was ready for us to sign and we Jason Dukich was a great salesman and we would definitely buy from him again. The service was fantastic. All paperwork was ready for us to sign and we were in and out in about 4 hours. We will be back! More