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Mountaineer Honda

Bridgeport, WV

4.8
462 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for contact us and we will let you know when vehicles arrive that match your search!
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772 Barnetts Run Rd

Bridgeport, WV

26330

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Showing 462 reviews

January 18, 2025

Saturday morning appointment fast friendly service … the fella that took care of me was really outstanding! He explained my warranties and when I should make my next service appointment he even offered me b More

by babygirlsmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Urse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

The dealership was great to work with. They were patient, kind, and understanding about our vehicle needs/wants. They helped us find the perfect vehicle! More

by Meganjade34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Sprouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mountaineer Honda responded

Thank you for taking the time to write this review, Megan. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mountaineer Honda are glad to have you as a customer. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 17, 2025

Amazing impeccable service. I can't put into words the service I received. Thank you More

by Michelle S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mountaineer Honda responded

Thank you for your business and this review, Michelle. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

Service was quick and easy. I would recommend using Mountaineer Honda. The employee’ were all nice and accommodating. More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mountaineer Honda. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

Car door rubber is not perfect. Also when I went there the car battery was not working so they had to replace it. I waited for few hours. Initially , the car battery was dead so the More

by RG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amanda Sprouse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mountaineer Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 17, 2025

I sat there with my two daughters under 3 years old for 4 hours while you changed the oil, did an inspection and a door diagnostic. The amount of time you wasted was asinine. I will not be coming back. More

by KLCLK12799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mountaineer Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

Good service, staff tended to identified needs and service was quick (earlier than estimated) which was appreciated. More

by Yinzerinwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Mountaineer Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

Your staff was very helpful and friendly. Sales staff were good and did their best to get us into a new vehicle, but I told them I was looking for a 10-15 with low mileage. As your staff sai More

by holbrookkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Mountaineer Honda responded

Thank you so much, Kenny, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mountaineer Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 17, 2025

The service department is clean, organized and efficient. Jillian is knowledgeable and friendly. She thoroughly explained the process and answered all my questions. She's a pleasure to interact with. More

by sadavis3537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Mountaineer Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jillian and our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 16, 2025

All of the staff are knowledgeable and super helpful to all of the customers, thanks! More

by erika_rachelle07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Mountaineer Honda responded

Erika, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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