Mountain States Toyota
Denver, CO
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Why go anywhere else Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and h Joey was attentive and listened to what I wanted, made the most of my time and was a pleasure to work with. All staff encountered were courteous and helpful. And the perks when visiting this place are great! Breakfast burritos, popcorn, fruit, they take great care of their customers!! More
I will recommend Nick Kramer to anyone. He is great. Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehic Nick Kramer helped me every step of the way. I was super pleased with his promptness in answering any questions I emailed him with. When my next vehicle purchase comes up I will be back to Mountain States Toyota. More
Mountain States Toyota - Excellent Experience with Otis Plan We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis P We recently purchased a new 4Runner and went to Mountain States Toyota because they had the best selection of inventory in town. We worked with Otis Plant who was wonderful to work with and made the process painless. He also helped us get set up with the technology package. We will definitely use Mountain States for future service and car buying needs. More
Great car buying experience!! Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at Dealership was very clean, full of personnel who really appeared to enjoy their job, not just the people we dealt with directly but everyone we saw at this facility. Sheridan Southerland, our sales person met us in the parking lot with a friendly greeting and asked if he could be of assistance. There was no pressure to push us toward purchasing a vehicle. After we narrowed our search to one vehicle, he did a good job of showing the features and highlights of the vehicle and then followed up with all the paperwork to complete the deal. James in the finance department fully explained the options offered and made sure we fully understood what we were agreeing to in this contract. Note that there was no added dealer's shipping and handling fees that are usually added by other dealers. We feel that our experience with Mountain States was super. Good job!!! More
Pleasant Purchase Experience Based on internet reviews of Mountain States Toyota I drove over 50 miles to see if this dealership was any better than the others, and it was. I had Based on internet reviews of Mountain States Toyota I drove over 50 miles to see if this dealership was any better than the others, and it was. I had every intention to spend the day shopping around at other dealerships. Mr. Gallegos approached when we first arrived and was very cordial and professional. If this would have been what I call a high pressure sales situation I would have walked away but this was not the case. Mr Gallegos explained to me up front how Mountain States does business and there were no added fees to the sicker price. My intent was to just look at the Tacoma's and go to the next dealership and continue shopping but ended up buying a brand new truck. My overall experience buying this vehicle was the best I have ever had. After doing countless hours of research the prices at Mountain States were the best around. Initially I was going ot get a used truck but because of the great prices I ended up with a new one. Mr Gallegos spent time to go over all the features of this vehicle and made me feel like a valued customer. I am glad that Mountain States Toyota was my first stop. I will definitely recommend this dealship to anyone interested in a new car purchase. More
excellent service Juan was very friendly, knowledgeable and professional, showing us exactly what we asked for. It was one of our best sales experiences. Simply "Jua Juan was very friendly, knowledgeable and professional, showing us exactly what we asked for. It was one of our best sales experiences. Simply "Juan-derful" More
Most accommodating and straight forward Dealership/sales rep By far the best experience getting a new car I have ever had. In and out with my new car along with the price I was comfortable with in no time at all By far the best experience getting a new car I have ever had. In and out with my new car along with the price I was comfortable with in no time at all. Highly recommend seeing Doan Vu for advice and deals. More
Dealership with people that are more than Sales People. Patrick Gustin and Jen Decker both took care of me while purchasing and servicing of my Toyota. Went out of their way to make the experience as comfor Patrick Gustin and Jen Decker both took care of me while purchasing and servicing of my Toyota. Went out of their way to make the experience as comfortable as possible. Not pushy or distant. Jason Hunter, in Service was very helpful with questions about routine maintenance. Was never pushy about services I didn't require. More
Great Experience Great experience dealing with Randy. I spent a few weeks researching the truck I wanted and decided on the Tundra. When I showed up at the dealershi Great experience dealing with Randy. I spent a few weeks researching the truck I wanted and decided on the Tundra. When I showed up at the dealership talking to Randy was like meeting with an old friend. There was no pressure, but a wealth of information on the truck, its capabilities and how to operate it. I will definitely visit Mountain States Toyota and work with Randy again on my next car purchase. Love these guys. More
Ford Escape. Above and beyond. This was a pleasant experience. I decided to trade in the exact same car for a 4wd version. Mr. Patrick and Mrs. Lana were amazing. When Patrick This was a pleasant experience. I decided to trade in the exact same car for a 4wd version. Mr. Patrick and Mrs. Lana were amazing. When Patrick and I test drove the car, he decided not to let me purchase it until a grinding noise had been resolved. The following morning, the car was taken in for repair. However, upon driving away with this Ford. It broke down. Patrick and Lana sent me home with a rental and resolved the issue yet again. Turned out to be simple ground wiring corrosion. So far, I'm satisfied with the experience I've received at this dealership. Hooefully, this Ford will have no further issues! Valerie. More