Mountain States Toyota

Excellent Customer Service!!! My experience with Jim Gallegos was nothing short of excellent! My wife unexpectedly needed to upgrade to an AWD vehicle, and I remembered how nice m My experience with Jim Gallegos was nothing short of excellent! My wife unexpectedly needed to upgrade to an AWD vehicle, and I remembered how nice my experience had been working with Jim over a year ago. From the initial call to the test drive, negotiating the price, even the nice note and gift basket we got as a thank-you days later--Jim was the ideal to work for. We didn't even have to play games over the price, I had done my homework and knew what the vehicle was selling for and what I could afford to spend. Jim didn't push me to exceed my means or play games with the trade-in. We got a great vehicle at a great price with very little back and forth. As a lawyer who has heard too many lawyer jokes, I can say that Jim is the very model of an excellent car salesman. If and when I need to shop for another car, I will definitely start here. In the meantime, I'm telling everyone I know to visit Mountain States and ask for Jim Gallegos. More

Great customer service! My fiance and I came to the dealership looking for a new car to lease and we were greeted by Ray right when we walked up. Ray was very knowledgable ab My fiance and I came to the dealership looking for a new car to lease and we were greeted by Ray right when we walked up. Ray was very knowledgable about the vehicle we were looking for and worked with us to locate to model and color we wanted. We finally found the car we were looking for but it was not scheduled to arrive at the dealership for over a week. Ray was very patient with us as we called to check on the status and was diligent in following up. When it finally came in, the process was very easy and quick (which you don't find at most dealerships), and overall we had a wonderful experience. I would highly recommend working with Ray - he met and exceeded our expectations! More

Amazing! After months of shopping and research, we finally found someone with the patience and insight to help us. While professional yet personable, Doan Vu After months of shopping and research, we finally found someone with the patience and insight to help us. While professional yet personable, Doan Vu listened to our needs, saw things from our perspective and patiently helped us find what we needed. Great salesman, great service, and we are pleased with our purchase! It was nice to meet such a wonderful person and it made our car purchasing a very pleasant experience. More

Ask for Nick Wagner! Nick Wagner sold me my 2017 Toyota Highlander and made what I was expecting to be a painful experience EXTREMELY pain-free and I might say bordering o Nick Wagner sold me my 2017 Toyota Highlander and made what I was expecting to be a painful experience EXTREMELY pain-free and I might say bordering on pleasant. Most people, myself included, would rather have a root canal than walk into a car dealership. Nick made the buying experience 180-degrees opposite of what I expected. He was fun, kind, thorough and didn't put me "in the hot seat" as I had anticipated from previous (read: painful) car-buying experiences. He listened to what features I was most concerned about and didn't try to push me towards features (read: a more expensive model) I didn't need. I truly cannot recommend Nick highly enough. He was awesome to "deal" with! Janet Santuccio December, 2016 More

Great experience !! Walking through the lot for about 20 mins and several sales people rode by in carts but Derek Garcia was the only one that stopped to see if we need h Walking through the lot for about 20 mins and several sales people rode by in carts but Derek Garcia was the only one that stopped to see if we need help even though he was helping some customers. He said it might be a little while but he'll get to us as soon as he could. We got his card and came back a few hours later. Finance guys was awesome too. More

easy, quick, pleasant Very quick and easy experience, straight forward and polite sales associates. Meant all of my needs and expectations. Help educate me on any issues I Very quick and easy experience, straight forward and polite sales associates. Meant all of my needs and expectations. Help educate me on any issues I had concerns with. More

Great experience We went to Mountain States Toyota after having a bad experience at another nearby Toyota dealership. It was night and day. The price and service wer We went to Mountain States Toyota after having a bad experience at another nearby Toyota dealership. It was night and day. The price and service were both terrific. Yousef was a pleasure to work with; he was very knowledgeable, helped us identify exactly what we were looking for, took the time to answer all of our questions, and in the end gave us a great deal. More

Great Experience! Bought my first new car at Mountain States Toyota. I had a great experience with Jim Gallegos, and Sean Kramer. Jim was very knowledgeable and pati Bought my first new car at Mountain States Toyota. I had a great experience with Jim Gallegos, and Sean Kramer. Jim was very knowledgeable and patient. He showed me all the features and explained them well. Both helped facilitate a smooth transaction and helped me get into a safe new car that was the right fit for me. They worked with me to get the best deal possible, great customer service! More

Awesome! Had an awesome experience with Mo Salihi. I love my Jeep! Was very professional and made the process very easy. Will reccomened to all my friends! Had an awesome experience with Mo Salihi. I love my Jeep! Was very professional and made the process very easy. Will reccomened to all my friends! More

Amazing Experience!!! I have purchased 3 vehicles from Carl Porretti this year. The best car buying experience I ever had. The price was great,customer service was great, I have purchased 3 vehicles from Carl Porretti this year. The best car buying experience I ever had. The price was great,customer service was great, and the process was easy and fast. I would recommend buying a vehicle from Carl at mountain states if you are in the market. More