
Mountain States Toyota
Denver, CO
Filter Reviews by Keyword
By Type
Showing 1,965 reviews
I purchased a 2024 Rav4 Hybrid 2 days ago. This dealership is definitely the one you want to go to. I want to give a HUGE shoutout to Joe Solis, he is the best! He is so informative, kind, and This dealership is definitely the one you want to go to. I want to give a HUGE shoutout to Joe Solis, he is the best! He is so informative, kind, and honest with you! If you're thinking about going here - do it and ask for Joe! Thanks again Joe, I am in love with this car! More
I had to wait for 2 hours for a scheduled 5k maintenance, and I believe this is unacceptable. The service at this place seems to be deteriorating at an alarming rate. and I believe this is unacceptable. The service at this place seems to be deteriorating at an alarming rate. More
Originally contacted them through the Costco auto program. Made an appointment for a visit they did not honor and threw me with somebody else. Asked for pricing with this new rep, they refuse to give program. Made an appointment for a visit they did not honor and threw me with somebody else. Asked for pricing with this new rep, they refuse to give because they did not want to give out the mandatory Costco discounting. Tried following up several times via email and phone calls and still never got any pricing I was promised, just a lot of games they’re playing. They lie and say they custom order you a vehicle, Toyota doesn’t do orders they just do allocations for vehicles And dealers take what they can get. They also said they have $1000 nonrefundable deposit which is also false because it is illegal to keep it deposit on a car for a customer. Very shady dealership. I called Costco to get a new Toyota dealership to work with and told Costco about my experience here when they asked why. I then got a call from the Internet manager at Mountain State Toyota the next day you would think to apologize for my awful service here, no, she called to try to say I was lying to try to say face with the Costco program. So many better dealerships in town to deal with, avoid these guys More
Randy was very helpful and professional with our purchase of a 2024 RAV4 Hybrid. Highly recommend Randy and Mountain States Toyota. purchase of a 2024 RAV4 Hybrid. Highly recommend Randy and Mountain States Toyota. More
I recently purchased a 2021 4Runner from Mountain States Toyota, and I couldn't be happier with my experience. From start to finish, the process was seamless and enjoyable. Mountain States Toyota States Toyota, and I couldn't be happier with my experience. From start to finish, the process was seamless and enjoyable. Mountain States Toyota boasts an impressive inventory that surpasses any other dealership in the area. Their selection of vehicles, particularly the 4Runners, is unmatched. I visited other dealerships like Stevinson, Groove, and Arapahoe, but none came close to the variety and quality offered by Mountain States Toyota. I had the pleasure of working with Trey in the finance department, and I must say, he went above and beyond to ensure I got the best deal possible. Trey's professionalism, attention to detail, and commitment to customer satisfaction truly set him apart. Overall, I highly recommend Mountain States Toyota to anyone in the market for a new vehicle. Their exceptional inventory, unbeatable prices, and outstanding customer service make them the clear choice. Thank you, Mountain States Toyota, for making my car-buying experience a five-star one! More
The dealership was very professional and accommodating. I was in constant contact regarding my purchase. Tou was excellent at his job and made sure everything was ready to go for when I arrived from my 1 h I was in constant contact regarding my purchase. Tou was excellent at his job and made sure everything was ready to go for when I arrived from my 1 hour travel time. 10/10 recommend this dealership. I will absolutely continue business here. More
put a deposit down on a new Corolla cross hybrid with the understand that i’d hear from the salesman Mike Dillon within the next two days after I left. I haven’t heard from him two weeks later despite me cal understand that i’d hear from the salesman Mike Dillon within the next two days after I left. I haven’t heard from him two weeks later despite me calling multiple times a day for the last week and a half. HORRIBLE. More
had a recurring problem I had taken it there twice before.called the assistant manager 3 times too notify still a problem and he never returned my calls. before.called the assistant manager 3 times too notify still a problem and he never returned my calls. More