Mountain States Toyota
Denver, CO
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Everyone I worked with at this dealership was fantastic. I e-mailed Cristin a few days out to let her know what I was looking for and I got an immediate response. She gave me the info I requested and also s I e-mailed Cristin a few days out to let her know what I was looking for and I got an immediate response. She gave me the info I requested and also set up an appointment with someone so they would be ready with what I needed the day I came. Lance was incredibly helpful with helping me pick out the right car for me and answering any question I had. He was not pushy at all and I would highly recommend him to anyone looking for a car. Bob was also very helpful and great with making sure I understood exactly what I was reading and signing. Overall I think the employees here are exceptional and made it a great experience for getting my first new car. As long as I am living here, I will definitely give them all of my car business, and encourage everyone else to as well. More
I had never bought a car from a dealership before, all I knew was what kind of car I wanted. Emily found my car at a sister dealership and then took care of the whole process of shipping. I have recomme knew was what kind of car I wanted. Emily found my car at a sister dealership and then took care of the whole process of shipping. I have recommended this dealer to friends and family; Emily took care of everything and I trusted her so much that I bought the car sight unseen. And she even went above and beyond making sure a minor scratch I never noticed got fixed. Everyone was friendly and made the whole process easy, Thank You Emily, you are the greatest. More
From the moment we arrived at the dealership to the moment we left, we were treated with respect and fairness. Doan Vu was not overly pushy or pressuring. The entire process was painless and relatively moment we left, we were treated with respect and fairness. Doan Vu was not overly pushy or pressuring. The entire process was painless and relatively quick. I feel like we received an awesome deal for a car we absolutely love. I'd highly recommend Mountain States Toyota and Doan Vu without any hesitation. More
My husband and I were impressed ,with the friendliness of all of the staff. The dealerships appearance, and cleanliness, and also the general good vibe. Jim Gallegos had the answers to our questions, made all of the staff. The dealerships appearance, and cleanliness, and also the general good vibe. Jim Gallegos had the answers to our questions, made sure we were comfortable every step of the way, very professional, and attentive, just an all around good guy!!! We are extremely happy with our new vehicle, had a great experience, and will certainly be back. More
My husband and i bought a Toyota Camery last night and I just want to thank Sean and all the employees who help us. Thank you Sharlee and Damien Rowland just want to thank Sean and all the employees who help us. Thank you Sharlee and Damien Rowland More
We worked with Jim and had a little bit of some issues that were completely out of his control and Jim went above and beyond what he needed to do. He honestly made the experience better than it could hav that were completely out of his control and Jim went above and beyond what he needed to do. He honestly made the experience better than it could have been. He was helpful, kept in touch, and always made sure we were in the loop with what was going on. I would recommend him to any person looking to buy a vehicle as his customer service exceeded our expectations by far!! Thank you so much Jim we really enjoyed working with you!!!!! We also want to thank Chip in finance for all his help and great customer service as well. Jason and Andrea Morris More
Can't believe how amazing these folks are! Great deal and even better customer service! Emily, our salesperson, bought us a pizza when my wife mentioned how hungry she was. Tom walked us through all the deta even better customer service! Emily, our salesperson, bought us a pizza when my wife mentioned how hungry she was. Tom walked us through all the details so that we were totally comfortable with everything related to cost and trade in. Bob was so incredibly detail oriented and even caught that my wife's license was expired, and got us a better rate than our credit union! Just a really great all around experience. Highly recommend! More
Rob Wright was OUTSTANDING! He really worked hard to get me the deal I needed, all with a smile on his face. He was very friendly, cool and collective. Rob is top natch...A++++++ service. Thank you Rob. me the deal I needed, all with a smile on his face. He was very friendly, cool and collective. Rob is top natch...A++++++ service. Thank you Rob. More
I went to purchase a used Corolla and we did not see anything we liked so just as we were about to leave Juan came up and asked us if we seen anything we liked. We told him not really and he said to hop anything we liked so just as we were about to leave Juan came up and asked us if we seen anything we liked. We told him not really and he said to hop on his golf cart and he had more Corollas in the back. WE did a spin around the lot and I seen the perfect car for me. (We missed it the first time) It was a BEAUTIFUL car with low milage and a GREAT price! AS we took it for a test drive Juan continued to tell us about the safety features of the car. As we arrived back we took it! Juan and Chip were very helpful and they explained every detail of the paperwork and car! They were very helpful and I will recommend their dealership to everyone! More
Great customer service. They were not pushy like most dealers. Make you feel comfortable. Easy to work with on pricing and trade in. I had a great experience. I will be buying my next car here! dealers. Make you feel comfortable. Easy to work with on pricing and trade in. I had a great experience. I will be buying my next car here! More