Mountain States Toyota
Denver, CO
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We went in to look at the Sienna on a Friday night and were very impressed with the vehicle, and with the service we received from Yassin Bakka, he was very knowledgeable about all of the Siennas and show were very impressed with the vehicle, and with the service we received from Yassin Bakka, he was very knowledgeable about all of the Siennas and showed us some comparable SUVs, which he was extremely knowledgeable about as well. We still wanted to look at some other minivans and Yassin was very understanding, and did not pressure us into buying anything which we really appreciated! After looking around we were reassured that the Sienna was the best choice. We went back in on Saturday and had a wonderful buying experience, the service was wonderful, and at no point did we feel the usual sales pressure that you get when you buy a car at a dealership. Matthew Mendez was our finance manager and he was wonderful, we felt like we got a great deal on the car, and that we were not sold or pressured into anything that we did not want (which you usually get when you go to a dealership) I would recommend Mountain States Toyota to anyone in the market for a new car! Make sure to ask for Yassin and Matt when you go in they are AMAZING! More
I went from dealership to dealership looking for a car. Most dealerships that I went to didnt treat me the way I like to be treated. But this dealership was very friendly about everything. Doan was very fr Most dealerships that I went to didnt treat me the way I like to be treated. But this dealership was very friendly about everything. Doan was very friendly and convinced me into buying a Camry rather than a different company (not gonna be listed). I enjoyed visiting this dealership rather than others. More
We were very impressed with our whole experience at Mountain States. We spoke with Jason on the phone and knew ahead of time that the car we wanted was in stock, the pricing,and the financial options Mountain States. We spoke with Jason on the phone and knew ahead of time that the car we wanted was in stock, the pricing,and the financial options that Toyota had available. We were introduced to Jim Gallegos. Jim was professional, knowledgable, and very nice. He made sure we were comfortable during the whole transaction, explaining everything in detail. After the purchase was completed he made sure that both of us knew how to operate everything in our new truck. He and Katie even made sure our phones were connected and that our Bluetooth would play Pandora. Justin Radlick, the Finance Manager, was great. He also made sure we knew everything that was happening. He had everything organized and prepared, making us feel very comfortable. He was very knowledgable and had a great personality. We laughed a lot! We will recommend Mountain States Toyota and Jim Gallegos to our friends and family. More
This was our second time dealing with this dealership and it was as enjoyable as the first. Sean has been very forth coming and has answered all questions in a timely and professional manner. I was not sur it was as enjoyable as the first. Sean has been very forth coming and has answered all questions in a timely and professional manner. I was not sure what to expect when my lease came to an end. I am very satisfied that Mountain States was the dealership I chose to help me with the process. I look forward to working with them in the future. More
I've worked with this dealership almost four years. They have taken sterling care of my car and are very good about giving me information on the car as well as heads-up notices on what service it may need i have taken sterling care of my car and are very good about giving me information on the car as well as heads-up notices on what service it may need in future. I've worked with four or five service advisers and all did a fine job. Mike Hashman is my preferred guy and is great to work with. More
Fast, easy transaction. Found the Toyota Sequoia online, came in Saturday afternoon to see it and drive it, made an easy transaction. Only thing I didn't expect was the gas tank not being filled as I drove came in Saturday afternoon to see it and drive it, made an easy transaction. Only thing I didn't expect was the gas tank not being filled as I drove it off the lot - told that was a standard policy of the dealership. Otherwise great transaction on a Saturday afternoon. More
Mountain States Toyota is a first class operation. In todays world its hard to find a business that treats you like a REAL customer. Mountain States does. From sales to service I have nothing but compli todays world its hard to find a business that treats you like a REAL customer. Mountain States does. From sales to service I have nothing but compliments on the operation of the dealership and employees. When I bring my auto in for service I feel the appreciation of the service personnel. I highly recommend Mountain States Toyota. I especially would like to commend Eric for the courtesy and how he goes the extra mile to make sure that I am completely satisfied. Thank You Eric. Sincerely Thomas J. Sauser More
Visited Mountain States Toyota after getting a referral through the Costco auto purchase program. Purchased a 2012 Toyota Camry. The experience was pleasant essentially throughout the process. All staff through the Costco auto purchase program. Purchased a 2012 Toyota Camry. The experience was pleasant essentially throughout the process. All staff, even those with whom there were no actual dealings, were friendly and helpful. Price was fair, and the purchase involved a trade in, and that part of it went well. I would (and will) recommend this Toyota dealer. More
Eric has been a great help to service my car. He has been the ultimate example of excellent service. He is very friendly, helpful and eager to please. Bibo the ultimate example of excellent service. He is very friendly, helpful and eager to please. Bibo More
I visited several dealerships when looking for a used Toyota Tacoma (Stevinson West, Groove Toyota, as well as some non Toyota dealerships) and found the facility and folks at Mountain States to be the b Toyota Tacoma (Stevinson West, Groove Toyota, as well as some non Toyota dealerships) and found the facility and folks at Mountain States to be the best. Their selection was far superior to the others; they had vehicles in several price ranges of various qualities. All of the vehicles I looked at had Carfaxes which helped my wife and I make our choice. The inside of their facility was spacious and not cramped like Groove. A great bonus is that they are dog friendly, and will not only invite your dog in, but also bring him a water bowl and treats. I started working with John Saldivar who was fantastic. He had the answers to most of my questions, and found answers to those that he didn't know off the top of his head. He wasn't pushy like many car salesmen can be. I felt like he was candid with me regarding the condition and pricing of their vehicles. When I returned a couple days later with my wife, John met with me and explained that he had two customers that arrived at the same time, and that his friend and co-worker Patrick Ericsson would be assisting us, who was every bit as great as John. John still stopped in on us to make sure Pat was taking good care of us. Pat has worked with Toyota for 16 years and it showed. He was great at explaining everything we wished to know and was a pleasure to work with. To top it all off, Robert Marsik, the finance manager was phenomenal and made certain that we understood everything before signing. I would definitely return to Mountain States Toyota and work with them again! More