Mountain States Toyota
Denver, CO
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I had had a horrible experience with Kuni Honda in south Denver a couple days before visiting Toyota. My experience at the Toyota dealership went smoothly on all counts, and I was treated fairly and kindly Denver a couple days before visiting Toyota. My experience at the Toyota dealership went smoothly on all counts, and I was treated fairly and kindly the whole time. I really appreciated this, especially as it was right before and after Christmas, which is already a stressful time. My salesman, Youssef Malki, was knowledgeable, accomodating, sincere, and a pleasure to work with. Thank you, Nichelle Markley More
I have been getting my Tundra serviced at Mountain States Toyota for three years. They are always very competent, and the work is done at a fair price. Romny Ames is the service adviser that I deal with mo Toyota for three years. They are always very competent, and the work is done at a fair price. Romny Ames is the service adviser that I deal with most often. He is knowledgeable, he listens carefully to everything I say, and he is always striving to make sure I am properly informed and satisfied. More
I met Doan at Mountain States Toyota. He aided me in finding a Toyota Rav 4 that was best suited to my needs. He was energetic in showing me the qualities and features of the vehicle. He did everythin finding a Toyota Rav 4 that was best suited to my needs. He was energetic in showing me the qualities and features of the vehicle. He did everything he could to make sure I was happy. I worked with Tom substantially as well in the negotiations. He was helpful in answering my questions. Justin and I worked together on the financing aspect of the process. He did a good job as well. After driving in the car for a few days a sensor came on that stated my tire pressure was not correct in one of the tires. I swung by the dealership and they took care of the issue quickly. The spare was the culprit tire with the incorrect pressure. More
Without a doubt the best car purchasing experience ever. We went in to look at a used (2008)FJ but it sold before we could make it to the dealer. Doan managed to get us into a new (2012) FJ at a smoking We went in to look at a used (2008)FJ but it sold before we could make it to the dealer. Doan managed to get us into a new (2012) FJ at a smoking deal. It has better equipment and options for very little more money. I'd highly recommend this dealership and particularly Doan as a sales person. He's part time (works afternoon/evenings) but it's worth shifting schedules to deal with him. More
The overall experience was very relaxed and positive. Staff were friendly and helpful. Mr. Gallegos listened to our needs and was very responsive to them. Staff were friendly and helpful. Mr. Gallegos listened to our needs and was very responsive to them. More
Sean was great to work with. Very helpful, friendly,knowledgable and accomodating. The entire car leasing experience was great at Mountain States Toyota. I would definately recommend Mountain friendly,knowledgable and accomodating. The entire car leasing experience was great at Mountain States Toyota. I would definately recommend Mountain States to my friends and family. More
I had researched my vehicle online and knew what I wanted when I walked in. I appreciate that Youssef did not try to talk me into a more expensive vehicle. He was friendly, open and personable. If there was when I walked in. I appreciate that Youssef did not try to talk me into a more expensive vehicle. He was friendly, open and personable. If there was a question he wasn't sure about, he researched the answer for me. More
The "shoppng experience" at Mountain States Toyota was both informative and exciting. My husband and I was met by a salesman who was very patient and supportive. Our search for the "right t Toyota was both informative and exciting. My husband and I was met by a salesman who was very patient and supportive. Our search for the "right toyota" began in October and concluded Friday after Thanksgiving. We explained to Mr. Gallegos that I wanted my 4-wheel/AWD car equipped with (3) major features: bluetooth, navigation, leather seats--without the panoramic/sunroof. I had narrowed my choices down to a Mercedes, Toyota Venza, or the Ford Edge. Color choices were: smoked Grey, Black or Burgundy. Lastly, we wanted to keep our costs within a (not to exceed $500/per mo) payment schedule. Immediately, Mr. Gallegos and the Mountain States Sales team went to work to help us find the right car. Unlike the Ford Dealer, Mountain States offered a more lucurative warranty program and many of the desired technical features were considered "standard" on the Venza high-end packages--also, very attractive. Maintenance costs were certainly less than the Mercedes, with Toyota's offer of zero-maintenance concerns for the first 5,000 miles. We felt that this program would allow us ample time to familiarize ourselves with the car's overall performance capabilities without any immediate "fear of loss". Mr. Gallegos suggested that we take time to study the Quick Reference Guide" and the "Warranty Maintence Guide" and to call or stop by at anytime if we had questions. Furthermore, Mountain States invited us back to get assitance/training in operating the bluetooth and navigational sysytem. We are very pleased that the dearlership is located in our neighborhood. Buying a new car is exciting and scary--one always has a million questions. So, an opportunity to build a long-term relationship with the Mountain States sales team is welcomed and appreciated. Thank You, Ronald & Fran Harper More
The facilities where excellent and everyone was very pleasant and helpful. I could not have gotten a better deal on the Yukon I purchased anywhere else. I had stated to David Cadena what I was interest pleasant and helpful. I could not have gotten a better deal on the Yukon I purchased anywhere else. I had stated to David Cadena what I was interested in and he called me asap when "what he thought I would like, came in". Of course it was more than perfect and remarkable!! I would not go anywhere else ever for the reasons that I got what I wanted, fast, friendly, no hassles and most of all the customer service was well beyond PERFECT. Thank You~ Angie G. More
We were looking for cars online and the internet manager referred us to Chris for a test drive. Chris was extremely genuine, engaging, fair, and transparent and ended up giving us a great deal. Thanks a b referred us to Chris for a test drive. Chris was extremely genuine, engaging, fair, and transparent and ended up giving us a great deal. Thanks a bunch! More