
Mountain States Toyota
Denver, CO
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Our purchasing experience was indeed pleasant. We liked the fact that he didn't push us and took his time to explain everything. We do not care for aggressive sales people and Youssef was patient, calm a the fact that he didn't push us and took his time to explain everything. We do not care for aggressive sales people and Youssef was patient, calm and deligent. He also went out of his way to help us find that perfect vehicle. He is the reason we purchased our Rav4. Sincerely, Sheryl Benzen More
This is the fourth Toyota vehicle I have bought and I am so extremely bummed that I didnt buy my first three cars from mountain states. I just bought my fourth vehicle, a 2012 4runner and I cannot tell you so extremely bummed that I didnt buy my first three cars from mountain states. I just bought my fourth vehicle, a 2012 4runner and I cannot tell you how happy I am with the car and most importantly the service. Jeff was awesome!! So kind and patient with me. He answered all our questions and was always on top of it! I was especially impressed with the service you get AFTER purchasing the car. I had to wait a couple days to actually pick up my new car because I opted to have leather placed in it. Each day Jeff called me to keep me updated on the progress. The car was ready when they said it would be and when I picked it up I got to meet with Kady who did a run down on how to operate each cool feature of this car. This amazed me too! Overall I LOVED this place and will never buy a car anywhere else and will tell everyone I know to buy a car from Moutain States Toyota!!!!!!! More
I bought a 2010 4runner on Monday (blizzard pearl...it's GORGEOUS!). Doan Vu is the dealer we worked with. My husband and I would go to him all over again! He was very informative, knew what he was talking GORGEOUS!). Doan Vu is the dealer we worked with. My husband and I would go to him all over again! He was very informative, knew what he was talking about, did not pressure us and was just fun. Everyone we ended up working with was respectful and up front about the entire process. I have always gone to a broker before I was married to avoid being taken so I was nervous about buying from a dealership. Doan and ALL the other folks (Jason, Bob), and including finance, made our experience enjoyable and we do not have a single regret about our purchase. Way to go! Doan...you're the best! Ann Marie More
I stopped in because I needed a new car, I was in a rental and had already looked around at another dealership. I had a previous Toyota nad know the quality. This was my first visit and after talking rental and had already looked around at another dealership. I had a previous Toyota nad know the quality. This was my first visit and after talking with Matt Lind on the phone and then meeting him and his sales person Josh Schultz I almost knew that I was going to buy a vehicle. No pressure on selling, in fact we test drove a few vehicles and Josh really listened and answered my questions that I had. Even after the sale, he still continues to answer my questions and concerns if any that I have. Unfortunately I already need some touch up paint and Josh was able to advise me of where to get it there at the dealership. More
I bought my 2012 Toytota Highlander SE from Mountain States Toyota. My Salesperson was Youssef Malki. The process was very easy. I test drove 3 cars before I finally decided on the Highlander. They were States Toyota. My Salesperson was Youssef Malki. The process was very easy. I test drove 3 cars before I finally decided on the Highlander. They were willing to negotiate on my trade-in and sticker price for the Toyota. I was satisfied with the value they gave me on my trade as well as the price for the Highlander. The key is to do your homework and research before you go to the dealer. Research price and test drive a few before you go in for the final sale. It worked for me and it can work for you. More
I had had a horrible experience with Kuni Honda in south Denver a couple days before visiting Toyota. My experience at the Toyota dealership went smoothly on all counts, and I was treated fairly and kindly Denver a couple days before visiting Toyota. My experience at the Toyota dealership went smoothly on all counts, and I was treated fairly and kindly the whole time. I really appreciated this, especially as it was right before and after Christmas, which is already a stressful time. My salesman, Youssef Malki, was knowledgeable, accomodating, sincere, and a pleasure to work with. Thank you, Nichelle Markley More
I have been getting my Tundra serviced at Mountain States Toyota for three years. They are always very competent, and the work is done at a fair price. Romny Ames is the service adviser that I deal with mo Toyota for three years. They are always very competent, and the work is done at a fair price. Romny Ames is the service adviser that I deal with most often. He is knowledgeable, he listens carefully to everything I say, and he is always striving to make sure I am properly informed and satisfied. More
I met Doan at Mountain States Toyota. He aided me in finding a Toyota Rav 4 that was best suited to my needs. He was energetic in showing me the qualities and features of the vehicle. He did everythin finding a Toyota Rav 4 that was best suited to my needs. He was energetic in showing me the qualities and features of the vehicle. He did everything he could to make sure I was happy. I worked with Tom substantially as well in the negotiations. He was helpful in answering my questions. Justin and I worked together on the financing aspect of the process. He did a good job as well. After driving in the car for a few days a sensor came on that stated my tire pressure was not correct in one of the tires. I swung by the dealership and they took care of the issue quickly. The spare was the culprit tire with the incorrect pressure. More
Without a doubt the best car purchasing experience ever. We went in to look at a used (2008)FJ but it sold before we could make it to the dealer. Doan managed to get us into a new (2012) FJ at a smoking We went in to look at a used (2008)FJ but it sold before we could make it to the dealer. Doan managed to get us into a new (2012) FJ at a smoking deal. It has better equipment and options for very little more money. I'd highly recommend this dealership and particularly Doan as a sales person. He's part time (works afternoon/evenings) but it's worth shifting schedules to deal with him. More
The overall experience was very relaxed and positive. Staff were friendly and helpful. Mr. Gallegos listened to our needs and was very responsive to them. Staff were friendly and helpful. Mr. Gallegos listened to our needs and was very responsive to them. More