Mountain States Toyota
Denver, CO
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Really good sales man really nice person we got everything we wanted directly to the point overall we enjoyed the service really good service and will recommend that to the friends everything we wanted directly to the point overall we enjoyed the service really good service and will recommend that to the friends More
My experience was outstanding at Mountain States Toyota. Jim Gallegos was excellent to work with. He has exceptional customer service and handled all of the details of my purchase personally. I would defi Jim Gallegos was excellent to work with. He has exceptional customer service and handled all of the details of my purchase personally. I would definitely recommend Jim and Mountain States Toyota to anyone that is looking to purchase a Toyota in the future. More
everything went well got all my questions answered. Had found the car i wanted and will be able to get it the same day. thanks for the servive. Had found the car i wanted and will be able to get it the same day. thanks for the servive. More
Great experience. Appreciate diligence in making sure costs were disclosed and feel we were given excellent customer service and a wonderful deal on my new Prius. costs were disclosed and feel we were given excellent customer service and a wonderful deal on my new Prius. More
The salesmen were fair and courteous. We had our dog with us and they were very helpful and provided treats and water for her. Would buy another car here again. us and they were very helpful and provided treats and water for her. Would buy another car here again. More
Michael made my car buying experience enjoyable. He was very patient and answered all of my questions and was willing to work with me on whether financing or purchasing made sense. I definitely will send very patient and answered all of my questions and was willing to work with me on whether financing or purchasing made sense. I definitely will send any of my friends or family to him for their next car purchase. More
I was in the market for a new sedan that had great gas mileage but looked really slick and nice. We drove 5.5hrs to this dealership because of the great reviews and the huge inventory. We were not disappo mileage but looked really slick and nice. We drove 5.5hrs to this dealership because of the great reviews and the huge inventory. We were not disappointed and in fact, we drove off the lot that day with a fair deal and great customer service. Doan was great to work with; he knew all the answers and immediately found out the answers to the questions we asked if he didnt know immediately. I am so happy with my purchase and the value I got for my trade-in. We will recommend this dealership to our neighbors despite the driving distance. More
March 11, 2012 To whom it may concern at Mountain March 11, 2012 To whom it may concern at Mountain States Toyota: I was in a car accident the week prior to my purchase of my used Toyota Highlan March 11, 2012 To whom it may concern at Mountain States Toyota: I was in a car accident the week prior to my purchase of my used Toyota Highlander. The other person's liable insurance had not decided whether or not they were going to total my Rav4 which I purchased new in August 2007 through the help of Jeff Jenkin. I was very upset that I was likely being forced to purchase another vehicles as my Toyota vehicles always last a long time. Jeff Jenkin was helpful discussing what I would do to try and service my vehicle or with having to purchase a new vehicle. Once I knew I'd have to get a vehicle, I came in and met with Jim Gallegos. He was very calm, caring, and knowledgeable. It was clear that I was sad and didn't want to buy anything, but knew that I had to. He made it a very pleasant experience to find a vehicle that met all of my needs. I pondered on it and then brought my children in the next night to see it and look at other vehicles. My DeGrassa was very similar to Mr. Gallegos and very respectful. It all made the situation the best that it could for us. The next day, 3/3/12, I had to purchase the vehicle and wanted to bring my boyfriend to look at the vehicle and help to ensure that I was making a good decision. I also asked for a Service person to come help. I usually deal with Romney Ames, but he was not in. I forget which service man came to help, but I greatly appreciated him looking over the service history of the vehicle, along with checking further to ensure there were not accidents. All three of these men were helpful and respectful of both myself and my boyfriend, Tim. Tim even stated that their treatment which did not feel like high pressure was refreshing and he will strongly consider utilizing Toyota for his next purchase and will ask for Mr. Gallegos or Mr. DeGrassa. The reasons I try to do anything related to my vehicle and Mtn States is due to the fairness regarding service needs and feeling that I am treated respectfully by sales. Thanks, Susan Townsend - owner of a Toyota Highlander :-) More
Great friendly service by jimmy. Answer and explained all questions we had didn't rushed us. Easy transaction. I really like my New lease 2012 camry.. Very happy would recommend it to friends and family all questions we had didn't rushed us. Easy transaction. I really like my New lease 2012 camry.. Very happy would recommend it to friends and family or any one looking for great friendly service. More
Came in looking for a used FJ Cruiser and was helped by Jeff Gomez. Experience was great, very low pressure, straight forward answers on everything. Finance guy (dont remember his name) was also very perso Jeff Gomez. Experience was great, very low pressure, straight forward answers on everything. Finance guy (dont remember his name) was also very personable and straight forward. I am now the proud owner of a 2008 FJ Cruiser! Great environment they have going there. More