Mountain States Toyota

Patrick was very helpful and patient during my decision process. Matt was incredibly efficient and helpful in finance. Special kudos to Kady and Mark! It was overall - a really great experience. process. Matt was incredibly efficient and helpful in finance. Special kudos to Kady and Mark! It was overall - a really great experience. More

I highly recommend Mountain States Toyota, especially Jason Crouse my salesman and Matt Mendez for working so hard with my financing. Jason was very patient with me through many test drives until I found Jason Crouse my salesman and Matt Mendez for working so hard with my financing. Jason was very patient with me through many test drives until I found the perfect car. I am a young first time buyer and when I received the phone call that I was approved, I couldn't believe it. I will be seeing both of you again when I am ready for another new car. Thank you so much Mountain States Toyota and especially Jason and Matt! Jenna S. More

jim is great. Jim is awesome. Jim was patient. Jim was honest. Jim knew all the answers to our questions. Oh...and Brian the internet was fabulous. He was the one that got our business. Very happy with honest. Jim knew all the answers to our questions. Oh...and Brian the internet was fabulous. He was the one that got our business. Very happy with the whole experience! Thank you Jim for making us a happy!! More

I would like to give a very warm thank you to the three individuals listed above. From the moment we arrived until we left; my husband and I were very pleased with the knowledge given about the Tacoma. individuals listed above. From the moment we arrived until we left; my husband and I were very pleased with the knowledge given about the Tacoma. The salesman, Jim had all the answers to any questions we had and gave us more information then we ever expected. He was very pleasant to speak with and did not pressure us as we walked through the lot. He gave us time to decide which truck was right for our needs and not just to make a sale. I hope you will give them all a high five and a gold star for a job very well done. Sincerely, Christine and Leonard Suppes More

We had been car shopping for a week or so, and had horrific experiences everywhere we went. . . until we ended up at Mountain States. Working with Fred was easy - he knew his stuff, was friendly and n horrific experiences everywhere we went. . . until we ended up at Mountain States. Working with Fred was easy - he knew his stuff, was friendly and never, ever pushy. He even dealt with our crazy 2 year old daughter with a smile! We ended up with a car that will be a great fit for our family for a long time to come, and were treated exceptionally well every step of the way. I'd recommend Mountain States Toyota & Fred Byers to anyone in the market! More

!!!WOW!!! I still Can't Believe the Deal I got!!!!! We !!!WOW!!! I still Can't Believe the Deal I got!!!!! We have been looking for an alternative to a mini van since we found out a baby boy was going t !!!WOW!!! I still Can't Believe the Deal I got!!!!! We have been looking for an alternative to a mini van since we found out a baby boy was going to be in our lives. Our budget was average but we desired alot more (Of course your avg. Consumer). After being on the hunt for 9 months and not finding a solution after our baby was born and having looming medical bills we thought that there was no way we could possibly purchase something we wanted let alone needed. After dealing with some priorities we worked out a new budget and found ourselves looking into Mountain States Toyota and GO Chevrolet. I made this selection after spending way to much time on auto trader and cars,com finding random vehicles that I thought were awesome and having terrible experiences with Shady Dealerships, Misleading reports online across the board, even car fax is a great tool but doesn't tell you about wierd salesman and bad test drives. I was ready to turn my work truck into an suv after 9 months. I made a smart decision and decided to research the DEALERSHIP INSTEAD OF THE CAR. Online I kept reading the great reviews about the dealerships the customer service and found two vehicles I had already extensively grinded over for nine months. Each Dealer had one at the bottom of our budget and one that we wanted at the tippy top of our monthly allowance. So let's go scout it out I worked with Clayton Who was awesome and very accomodating and showed me being a new dad a thing or two about car seats(much appreciated) after test drivng the car at the bottom of budget and not hating it but not loving it We asked to see what we really wanted Clayton said, "I have something better" And showed us exactly what we wanted but It was a much better option than I had researched way nicer than anticipated and not exactly within our striking distance. "Unless You trade in your truck", my wife said. Which always tasted bad when brought up since I really love my Truck. I told Clayton of Course we love this one but we can't afford it and I have to shop around. Clayton gave me what he called a deal for both cars I viewed that day. I am still shocked that he got me the price I needed without even stepping foot in the dealership almost as if it was his car Awesome Product Knowledge and he never hesitated the whole time or lied to me about specs or deals or what sucked and what he thought would work for my FAMILY. That scored huge points with me Since I am a salesman in a different Industry and car shopping for 9 months I have been lied to and held hostage by clueless idiots. Clayton was a breath of fresh air and very REAL and overeager to make things happen. I slept on the decision because I had to trade in the truck. Because my wife really found it illogical to have 2 huge cars. I know WTF. However I got pre approved overnight and Spoke with Matt over the phone and we were good to go with no trade and I can keep my truck. No dice we are going into the dealership still asking for them to budge a whole lot to make this work and so the truck must go. So this time we actually walk into the dealership expecting a certain int.rate, monthly pymnt, and bottom number and although we were excited my truck had to be the deciding factor which left me knowing this was mission impossible. And Clayton had the day off. So Matt (who was absolutely awesome gathering info and doing all of the footwork over the phone) Asked us to have a seat. This would be my only negative comment and that is we were handed to some random salesperson who insulted us by asking if we have ever financed a car because he isn't confident that we know what we we're doing along with insulting my beloved truck the whole time making me feel like I am wasting my time. Oh boy here we go again another wierd car salesman another wierd dealership and more headaches where is Clayton!?!?! After 5 minutes of him trying to sell me a Rav 4 Which sounded awesome for his daughter and a nightmare for us I was beyond mad frustrated angry, I was leaving on fire and he had to stop us and bring us to Jason the Sales manager. I could tell that the particular salesman was trying to help but he did'nt know how to talk to us and came across the wrong way and ticked me off. Jason apologized and most importantly heard me out and LISTENED and Introduced me to John who actually let me test drive the car I wanted to see answered all of my questions as if Clayton were around AWESOME finally getting somewhere. We get back to the dealership Jason has The Bottom Number The Monthy Pymnt The Int rate all reflecting exactly what I wanted it to say. I almost cried. This car was not even in our sights until Clayton showed it to us while it was still being detailed, Matt dealing with me bugging him on the phone and still killing all of the boring stuff, John giving us an informative test drive and answering all of our questions to the T. And Then Jason Giving me exactly what I needed on paper WOW WOW WOW WOW I am still staring at my dream car and can't believe this deal. More

The process of buying a car is one of my least favorite sales experiences, but buying this car was a pleasure. Doan Vu, the dealer we worked with, was honest and straightforward and really made the whole sales experiences, but buying this car was a pleasure. Doan Vu, the dealer we worked with, was honest and straightforward and really made the whole experience so much more enjoyable. The next time I am looking to buy a car, he will be the first person I call. More

Jim was very friendly and worked very hard to give us what we wanted. I am very happy with this dealership and would come back again. what we wanted. I am very happy with this dealership and would come back again. More

Everything was great. Test drive was perfect... Sales rep was awesome. Only issue was price. We came in not wanting to go over $400. We left with a $500 per month payment. Little more than we wanted but over was awesome. Only issue was price. We came in not wanting to go over $400. We left with a $500 per month payment. Little more than we wanted but overall satisfied. More

Found the truck that I was interested in online, and created an online chat with an operator, who was able to tell me the truck I was interested in was on the lot, and put me in touch with a sales repre created an online chat with an operator, who was able to tell me the truck I was interested in was on the lot, and put me in touch with a sales representative. We drove three hours from the western slope to Denver, met with our salesman at ten in the morning, and was walking out the door with our new vehicle at two in the afternoon. Very quick and wonderful experience. Everybody was friendly and accomodating to our whole family, even our dog that traveled with us. Special thanks to Doug and Matt M. for making this an easy process. If I ever buy another Toyota, I will be back. More