Mountain States Toyota

Jim Gallegos continues to be terrific to work with ! He is clear, specific and follows up. This is our fourth Toyota 4-Runner. We also purchased a Tundra from Jim several years back. The customer serv is clear, specific and follows up. This is our fourth Toyota 4-Runner. We also purchased a Tundra from Jim several years back. The customer service has been excellent. Thank you ! Sincerely, Linda Combs More

We had an exceptional experience buying our 2012 Toyota Highlander with Jason and Mountain States Toyota. It was no pressure to buy (the first time we went in, we told Jason we were not buying that day and Highlander with Jason and Mountain States Toyota. It was no pressure to buy (the first time we went in, we told Jason we were not buying that day and he respected it, took us for a test drive, answered any questions we had, and thanked us for coming in). We looked at a few other dealerships, but didn't feel nearly as comfortable with anyone else, so 3 weeks later we returned and bought our car. Jason was also very good at responding to questions via email and worked with us to get a great deal. We also had a great experience going through financing with Matt, he was very friendly and kept the paperwork process moving along. Overall, I am so happy with our purchase at Mountain States, and I will definitely be recommending Jason and the dealership to anyone who is in the market for a car! More

My wife and I purchased a 2008 Chevrolet Equinox from this dealer in March of 2012. First the sales rep Mike Ramstetter attempted to do a bait and switch on us for this vehicle. We were in the process of this dealer in March of 2012. First the sales rep Mike Ramstetter attempted to do a bait and switch on us for this vehicle. We were in the process of getting financed through the dealer when I called in and Mike told me the car was sold and the deal was no longer available. Then the very next day he informed me the vehicle had in fact not been sold when I refused to take any other deals he offered. Second, the dealership informed me that since my credit was not flawless (due to identity theft none the less) that the interest rate on my loan from Chase bank would be 21% because of the poor credit score and also stated that 21% is the highest rate allowed by law. So I took that for factual information. As I was signing all the final paperwork, the employee their began to offer me add ons for the vehicle which i declined. Then this same employee asked me if he could lower the monthly payment by so many dollars if I would consider purchasing these add ons. Well at the point, (not knowing that the 21% interest rate claim by Mike was bogus) I obviously was all over it. It was extra products and it lowered the monthly payment. I was even skeptical and inquired about how this was possible to the employee that was finalizing my paperwork, his response was that Chase bank allowed him to do that. Well now I know this was a scam, in reality my interest rate was lower than what was stated to me by Mike Ramstetter so that the dealership could sell me these add ons which benefited the dealership. I could have paid less per month for my vehicle but I was swindled and lied to by this dealership. More

On a freezing February day, Bo warmed up a used Tundra to take us to look at all of the new models on the other side of the lot. He was patient and helpful as we looked through so many Tundra's to find the take us to look at all of the new models on the other side of the lot. He was patient and helpful as we looked through so many Tundra's to find the perfect one. Both Jim and Bo took us through all of the next steps and made it a comfortable buying process. Jim did a great job of explaining all of features and getting us set up in the our new Tundra. Thank you guys! More

The salesman i worked with at the dealership was very good. He had a great sense of humor and was very knowledgeable. Mr. Vu was friendly and easy going. He answered all my questions and was easy to talk good. He had a great sense of humor and was very knowledgeable. Mr. Vu was friendly and easy going. He answered all my questions and was easy to talk to. More

Patrick was very helpful and patient during my decision process. Matt was incredibly efficient and helpful in finance. Special kudos to Kady and Mark! It was overall - a really great experience. process. Matt was incredibly efficient and helpful in finance. Special kudos to Kady and Mark! It was overall - a really great experience. More

I highly recommend Mountain States Toyota, especially Jason Crouse my salesman and Matt Mendez for working so hard with my financing. Jason was very patient with me through many test drives until I found Jason Crouse my salesman and Matt Mendez for working so hard with my financing. Jason was very patient with me through many test drives until I found the perfect car. I am a young first time buyer and when I received the phone call that I was approved, I couldn't believe it. I will be seeing both of you again when I am ready for another new car. Thank you so much Mountain States Toyota and especially Jason and Matt! Jenna S. More

jim is great. Jim is awesome. Jim was patient. Jim was honest. Jim knew all the answers to our questions. Oh...and Brian the internet was fabulous. He was the one that got our business. Very happy with honest. Jim knew all the answers to our questions. Oh...and Brian the internet was fabulous. He was the one that got our business. Very happy with the whole experience! Thank you Jim for making us a happy!! More

I would like to give a very warm thank you to the three individuals listed above. From the moment we arrived until we left; my husband and I were very pleased with the knowledge given about the Tacoma. individuals listed above. From the moment we arrived until we left; my husband and I were very pleased with the knowledge given about the Tacoma. The salesman, Jim had all the answers to any questions we had and gave us more information then we ever expected. He was very pleasant to speak with and did not pressure us as we walked through the lot. He gave us time to decide which truck was right for our needs and not just to make a sale. I hope you will give them all a high five and a gold star for a job very well done. Sincerely, Christine and Leonard Suppes More

We had been car shopping for a week or so, and had horrific experiences everywhere we went. . . until we ended up at Mountain States. Working with Fred was easy - he knew his stuff, was friendly and n horrific experiences everywhere we went. . . until we ended up at Mountain States. Working with Fred was easy - he knew his stuff, was friendly and never, ever pushy. He even dealt with our crazy 2 year old daughter with a smile! We ended up with a car that will be a great fit for our family for a long time to come, and were treated exceptionally well every step of the way. I'd recommend Mountain States Toyota & Fred Byers to anyone in the market! More