
Mountain States Toyota
Denver, CO
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Robert DeGrassa was wonderful to work with. Very knowledgeable, and spent time with me for my needs. I have never had a good experience at a car dealership and I've bought a lot of cars. I was very knowledgeable, and spent time with me for my needs. I have never had a good experience at a car dealership and I've bought a lot of cars. I was very impressed with him and the dealership. A wonderful experience. My sister bought a car through him and all I heard was " I couldn't go anywhere else" because Robert DeGrassa was the best. Now I know what she means. More
We were greeted by Mr. Jim Gallegos with a cordial We were greeted by Mr. Jim Gallegos with a cordial handshake and a what can I do for you today attitude. Jim was very knowledgeable and quickly loc We were greeted by Mr. Jim Gallegos with a cordial handshake and a what can I do for you today attitude. Jim was very knowledgeable and quickly located models that we wanted to see. He provided information on available options for each, but never pressured us toward a particular choice. When the model we selected, with the options we desired was not on Mountain States' lot, he did a search, located one elsewhere and then went to get it for us. We would encourage anyone looking to buy a Toyota of any kind to check with customer-friendly Mountain States Toyota first. Darrell & Ruth Wright, Aurora, Colorado More
Josh was excellent, He answered all our questions and was very efficient. He went beyond my expections and made me feel very comfortable during the whole process. I would most definitely recommend this deale very efficient. He went beyond my expections and made me feel very comfortable during the whole process. I would most definitely recommend this dealership. There was no hastle or rush during my purchase. He was very polite and listened to what we had to say. Awesome experience and I love my new car! Thanks Josh! More
Mountain States Toyota received this outstanding rating because every single employee went beyond their own superb expectations just to make sure we were satisfied with our purchase of a new 2012 Toyota Tu because every single employee went beyond their own superb expectations just to make sure we were satisfied with our purchase of a new 2012 Toyota Tundra. This is the fourth vehicle we have purchased from this dealership and we will forever remain loyal. We want to make a huge recognition of Rick Fuess, a service technition who stayed over 4 hours past his work hours just to make sure our truck was properly handled and that we were satisfied. There isn't any other dealership out in Colorado who has provided this phenomenal of a service to us. We will reccomend this amazing dealership and service to everyone we know! Thank you so much Mountain States Toyota! More
I had a great experience working with Josh and Steve, I never felt any pressure and they made the entire experience positive from beginning to end. Josh even called back twice over the last 2 months to ch never felt any pressure and they made the entire experience positive from beginning to end. Josh even called back twice over the last 2 months to check in and answer questions. Mountain States was a very different dealership--great communication, transparent, patient, helpful and I am recommending them to everyone looking for a new or used vehicle. Thanks for your time, Jeremiah More
Nice dealership and everyone was very helpful and willing to make everything work. Great inventory and beautiful facilities. David Cadena is a fine young salesman. He always went out of his way to make to make everything work. Great inventory and beautiful facilities. David Cadena is a fine young salesman. He always went out of his way to make sure everything went well. He was always polite and making sure our needs were met. I purchased some mats and extra keys and the young lady in that department was very helpful and accommodating.( Sorry I don't have her name.) Anyway we really enjoyed doing business at your dealership and will be back to buy there again in the future. Best regards, Dick O'Quinn More
mountain states toyota would'nt honor my warranty on my new scion tc. they said i damaged the front end of my cars paint job myself even though they aren't certified in paint and body because they have no new scion tc. they said i damaged the front end of my cars paint job myself even though they aren't certified in paint and body because they have no body shop. paint is usually expensive to fix. they just wanted me to GO AWAY! More
Drove over 400 miles to get my Tundra Crewmax serviced from Mountain States Toyota because my local dealer didn't have a clue what to do for transmission fluid exchange. They got me in first thing to ens from Mountain States Toyota because my local dealer didn't have a clue what to do for transmission fluid exchange. They got me in first thing to ensure I would be able to drive out Sunday morning. They performed a true multi-point inspection and found a leaky water pump. Victor Martinez honored my extended warranty with no questions asked. The dealership even got me a rental car so the family and I could go enjoy Denver while they performed my requested service and my newly discovered warranty service. I've been a Toyota owner for 20+ years and this service department is truly impressive in knowledge and customer service. I'll definitely be back to buy my next car here. Victor Martinez should be recognized by management/owner as he takes customer service to a new standard...and then some. More
This was my first experience buying a car on my own, so I wasn't sure what to expect. Kenny Many helped me get exactly what I was looking for. He was wonderful, he was so helpful and was not pushy (which is wasn't sure what to expect. Kenny Many helped me get exactly what I was looking for. He was wonderful, he was so helpful and was not pushy (which is such a great quality in a car salesman!) I had a couple of problems and Kenny went out of his way each time to make sure everything was taken care of. I am so glad I got my car from Mountain States Toyota, thanks to the wonderful customer service from Kenny! More
I came in to this dealership to purchase a vehicle and left with a used Rav4. I couldn't be happier with my experience. Nick was absolutely wonderful and treated me like a member of his family. He was c left with a used Rav4. I couldn't be happier with my experience. Nick was absolutely wonderful and treated me like a member of his family. He was curteous of my time and he went out of his way to make sure I was satisfied with everything. I was given an excellent price on a car that I am very happy with. I have and will continue to recommend this dealership to everyone I know and will not give my business elsewhere!! More