
Mountain States Toyota
Denver, CO
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all employees were courteous and helpful .It was comfortable to be there, even as i dropped in with no appt for 1st visit test ride . my appointment went smooth and efficient as Jake h comfortable to be there, even as i dropped in with no appt for 1st visit test ride . my appointment went smooth and efficient as Jake had car getting ready for sale to me. my first contact through email via costco car program Greg omara communicated and jason barnes did some follow up, and I was looking at a volkswagon also and told them i needed time to compare and shop and i would make contact next . they all patiently waited , no push, and were ready to make car comparisons at my drop in greg was involved with other customer so he ran and got jake and referred deal to him . it was a pleasurable experience More
We had some problems with my credit report. It was frozen and we couldn't retrieve it. Robert was VERY patient through out. He was very helpful and found the exact car that i requested. I would recommend him and we couldn't retrieve it. Robert was VERY patient through out. He was very helpful and found the exact car that i requested. I would recommend him to everyone. More
Was treated fairly and courteous. Did what they agreed to and when they agreeed to. Jim Gallegos was excellent and I like the service dept. to and when they agreeed to. Jim Gallegos was excellent and I like the service dept. More
My experience with Mountain States Toyota has always been great. I was very pleased with Steve overall as well. This was my first new car purchase ever and his attitude was excellent and he didn't rush me or great. I was very pleased with Steve overall as well. This was my first new car purchase ever and his attitude was excellent and he didn't rush me or rush me to purchase on the spot or that same day. Not the typical salesman I guess you could say. I will be referring anyone looking for a car to go to Mountain states and to ask for Steve. More
Was really great working with Jim and Todd. They made the experience easy for someone like myself who hasn't bought that many cars in their lifetime. Jim and Todd helped me get a good rate on my financing an experience easy for someone like myself who hasn't bought that many cars in their lifetime. Jim and Todd helped me get a good rate on my financing and I'm on my way to establishing good credit to buy a house in the near future. Thanks fellas. -jordan More
I was looking for the 2013 Toyota Tacoma and found that Mountain States had the best price for what I was looking for. I saw Jimmy Gallegos' picture on Craigslist/Denver and it made me laugh since his pict Mountain States had the best price for what I was looking for. I saw Jimmy Gallegos' picture on Craigslist/Denver and it made me laugh since his picture was of a bobble head doll with his face on it and I said right then and there that I was going to deal with this guy. I called him up, he located the vehicle and said it would be in the middle of next month. I got my finances in order and went in one afternoon and took care of the paperwork in about two hours, my truck came in and Jimmy had it all taken care of and called me. I went in and picked up the truck in about an hour and went on my way. I was very pleased with the srevice and the dealership, the price was the best and even the finance guy was very helpful and I felt they were honest people. I would recommend this dealership and salesman to anyone looking for a Toyota or Scion vehicle. I noticed there used car prices were always lower than the other toyota dealerships in town but, ended up buying new. Thank You Mountain States Toyota!!! I now have my dream truck More
Jim was a great salesman. He was very thorough, knowledgable, and pleasant to work with. I will use Mountain States and Jim for all my future purchases. Thanks Jim! knowledgable, and pleasant to work with. I will use Mountain States and Jim for all my future purchases. Thanks Jim! More
My experience was pleasant. The facility was incredibly clean, salesperson was super knowledgeable, no pressure, excellent price (I shopped around). The best experience I EVER had buying a new car. Was a clean, salesperson was super knowledgeable, no pressure, excellent price (I shopped around). The best experience I EVER had buying a new car. Was a smooth highly efficient transaction. Thank you Steve White and Eddie Freehart! More
I've been recently looking for new highlander for a couple of months now. I've been around to many other dealer ships none of which match the quality, knowledge, presentation, pricing or courtesy of Mo couple of months now. I've been around to many other dealer ships none of which match the quality, knowledge, presentation, pricing or courtesy of Mountain States Toyota. Chris Knippelberg conducted financing and it was overall very smooth and easy to understand with no hassle. I especially want to point on Doan Vu, who facilitated the purchase. I've read some other reviews on him and must say they are all accurate. He was fervent in landing us a just price but overall didn't ignore the miniscule details that make up a great salesmen that represented his company and work place. The dealership itself was well organized, clean (Especially the bathroom wow!) and easy to navigate. After financing, Doan and Kady prunk had reviewed with me on the car so I knew how to use all the bells and whistles and Kady help me set up the bluetooth as well as other gadgets the car came equipped with. She seems very experienced in her work as Delivery coordinator. Overall this dealership and the faculty involved is highly recommended. More
I went here initially because of the large selection, of several models I was looking for, and the prices were very competitive. What I found was that the experience has restored some of my faith in the ca several models I was looking for, and the prices were very competitive. What I found was that the experience has restored some of my faith in the car buying industry. Hank worked with me to explore all my financing options and possible ways to maximize my purchasing power. He felt more of an advocate than a business acquaintance. Very grateful that I had this man involved on my transaction, it made a world of difference. The one negative thing was the "hard sell" on the maintenance-identity theft packages in the finance dept. I know this is pushed on the employees to do so with ENTHUSIASM, but God bless America, NO THANK YOU ALREADY!! I would absolutely use this dealership again.............the only one I can say that about in a couple decades of buying cars. More