
Mountain States Toyota
Denver, CO
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I came in to buy a new Toyota for my daughter and was helped by Bob Ellis. I was extremely nervous and do not like the typical "car buying experience" It can be overwhelming and confusing at times. Bob a helped by Bob Ellis. I was extremely nervous and do not like the typical "car buying experience" It can be overwhelming and confusing at times. Bob and the entire staff was very welcoming and put me at ease while looking at and deciding what car I wanted to purchase. Bob was very thorough and answered all of my questions and I didn't feel pressured. I have already recommended Mtn States and Bob to several friends who are looking to purchase a vehicle. More
Nick was amazing....like a lot of people we were dreading the experience. He put us at ease, got us excited about our new car selection but expertly showing us the features. This especially was fantastic as the experience. He put us at ease, got us excited about our new car selection but expertly showing us the features. This especially was fantastic as it was just the right amount of information....not too much and not too little. The pricing process was quick and painless (we did a lot of research before and already knew Mountain States had the best prices in the region plus we were referred by a friend who was delighted with their purchase). The trade in process also was a breeze. Honestly from top to bottom it was awesome. Who says that about a new car purchase?? Happy customers - that's who. More
I just picked up my Rav4 after having an insurance claim repaired involving both mechanical and body work. The work was done as promised and within the price quoted The Servide Advisor was helpful and fri repaired involving both mechanical and body work. The work was done as promised and within the price quoted The Servide Advisor was helpful and friendly and kept me advised of the entire process. I will certainly continue to use Maountain States Toyota for any service work and will buy my next car there as well. More
My whole experience of buy a All New 2014 Toyota Highlander XLE AWD was GREAT.Before buying this vehicle,i did lot of reserch for vehicle and read reviews for dealers and i select Mountain State To Highlander XLE AWD was GREAT.Before buying this vehicle,i did lot of reserch for vehicle and read reviews for dealers and i select Mountain State Toyota in Denver. I baught this SUV on 1/7/14 and day before i finalized final price and pre approval for financing with Chris Freehart ( internet sales rep.).Chris helped with True Pricing as promised on dealer website and offer me discounts of $3000.00 on my new SUV.We schedule the appointment for next day. On 1/7/14, we went to dealership and met Chris Freehart.He welcomed us and introduce me to JOEY Parisi ( sales consultant ). Joey and me go for test drive and i love with this vehicle even before i purchased.After test drive,joey helped me with paper work and accessories option. After that, Joey introduced me to Francios Imd Felloussi ( finance manager ) and he was very helpful with our finance and finally we come back home with new 2014 highlander. At the last,JOEY Parisi and Francios Felloussi are the two guys who gave us their valuble time and made our new vehicle purchase very very pleasent with execellent customer service. Thank You Very Much. More
We were approached by Doan Vu as soon as we got out of our car. He was very helpful in describing the Toyotas we were interested in looking at. He quickly picked out a 2014 Camry and a 2013 Rav4. He al our car. He was very helpful in describing the Toyotas we were interested in looking at. He quickly picked out a 2014 Camry and a 2013 Rav4. He allowed us to drive both cars. He was very patient with us and had our interests at the forefront of our business interaction. When we made the decision on what car we wanted to purchase we moved inside to his desk. The transaction moved very quickly and everything was handled to our satisfaction. Doan Vu made the purchase of the 2014 Toyota Camry extremely efficient. He treated us with care and respect!!! Thank you Doan Vu. Georgeann Schamberger More
I stopped by Mountain States Toyota last Saturday to look at the new 2014 Tundras and we were met by Ray Saccomano. He showed my wife and I their inventory and explained a little to me about the changes for at the new 2014 Tundras and we were met by Ray Saccomano. He showed my wife and I their inventory and explained a little to me about the changes for the new model (I had researched them extensively on line so he didn't have to tell me too much). He was very helpful and pleasant and when I told him we were going to lunch with friends, he said, "Just give me a shout if you have any other questions." We went outside and saw another couple looking at the truck so I asked Ray how quickly he could take a deposit! He grabbed some info from me and held the truck until that night. We came back in the evening and everything was basically ready for us to go. Ray negotiated a very fair price and threw in some great extras and I love the new truck. All in all, I couldn't ask for a more pleasant car buying experience. More
Please avoid this dealer at all costs. Very rude and unwilling to make things right with their customers. They damaged my car that was brand new when I purchased it and now they refuse to repair the dam unwilling to make things right with their customers. They damaged my car that was brand new when I purchased it and now they refuse to repair the damages. More
Every employee with whom I worked was friendly, respectful, and helpful. I purchased a new Corolla. Jesse my sale person answered all my questions and took the time to demonstrate the vehicle. He e respectful, and helpful. I purchased a new Corolla. Jesse my sale person answered all my questions and took the time to demonstrate the vehicle. He even gave helpful hints to handle things I might not have anticipated. I was surprised to discover a bag full of goodies in my new Corolla. The car was spotless. The dealership is exceptional. I will buy all my future cars from Mountain State Toyota and recommend them to everyone buying a car with no hesitation. More
Employees were nice and very helpful. Any questions I had were thoroughly answered. I arrived with the firm intention of not buying until I had researched the car, and I never felt like they were pushin had were thoroughly answered. I arrived with the firm intention of not buying until I had researched the car, and I never felt like they were pushing me for a sale. Ended up buying the car the next day once I was satisfied with the price. More
Steve White was wonderful to work with, very thorough, caring, and knowledgable. He had many personal interests in common with us, so it felt like an instant friendship was formed! Thanks Steve! caring, and knowledgable. He had many personal interests in common with us, so it felt like an instant friendship was formed! Thanks Steve! More