
Mountain States Toyota
Denver, CO
Filter Reviews by Keyword
By Type
Showing 1,965 reviews
Great buying experience Bought a used Prius, our salesperson Derek Williamson was excellent. He was patient and attentive and would go out of his way to answer any questions Bought a used Prius, our salesperson Derek Williamson was excellent. He was patient and attentive and would go out of his way to answer any questions we had. If he didn't know off-hand, he would find the answer and make certain we were satisfied. He made the whole experience easier and more pleasurable than any past car purchase we have ever made. He showed he wasn't simply looking to make a sale, but that he wanted to make sure we were satisfied as well. The only downside to the day was the time waiting between when we agreed on the deal and getting in to see the business manager to complete the paper work for the deal. After the wait though, Kelly was personable and professional. Overall we give Mountain States high marks! More
Multiple cars purchased My wife and I have worked with Patrick Ericsson and purchased three vehicles from him. Each time he has been exceptionally helpful helping us find th My wife and I have worked with Patrick Ericsson and purchased three vehicles from him. Each time he has been exceptionally helpful helping us find the vehicle we wanted with the features we wanted. We also told him the price point we could work within and he never came back with an offer that didn't fit within our parameters. He didn't play any games and was up front with us regarding whether or not he could make the deal work for us. I would recommend working with him to anyone who is looking for a car. More
Outstanding professionalism and customer focus. The experience was enjoyable and I plan to purchase my next Toyota at Mountain States. They are exponentially more evolved than the competition on being experience was enjoyable and I plan to purchase my next Toyota at Mountain States. They are exponentially more evolved than the competition on being current and connected with the buyer. Larry Hall is your advocate and partner that you can rely on. More
Thanks! Thanks to Ray for his help. It was my first time buying a car and everyone here made it an easy and comfortable experience. I love my new car. Thanks to Ray for his help. It was my first time buying a car and everyone here made it an easy and comfortable experience. I love my new car. More
Jim, Lana and Kelly were receptive, accommodating, knowledgable and professional. I felt confident in the process and would definitely recommend them to anyone looking for a Toyota! --trevor knowledgable and professional. I felt confident in the process and would definitely recommend them to anyone looking for a Toyota! --trevor More
Purchase of new Tacoma I worked with Jim Gallegos on the purchase of a Tacoma. He was great; very friendly, helpful and honest thoughout the whole process. Highly recommend! I worked with Jim Gallegos on the purchase of a Tacoma. He was great; very friendly, helpful and honest thoughout the whole process. Highly recommend! More
The most pleasant experience I have ever had buying a car! I am so glad I chose Mountain States Toyota to purchase my new Toyota Corolla. Sales Associate Derek Garcia listened to what my car buying needs were I am so glad I chose Mountain States Toyota to purchase my new Toyota Corolla. Sales Associate Derek Garcia listened to what my car buying needs were and worked to make sure my needs were met both in the type of vehicle and within my financial guidelines. His knowledge, professionalism and friendliness were very much appreciated and I would recommend anyone looking for a new or used vehicle to know he listens to what buyers tell him. I also worked with Finance Manager Jason Crouse. It is always a little stressful when it comes time to sit down and go over the financial aspects of your purchase but I, again, felt that my concerns were taken seriously and he took his time to explain all of my options. After all my years of buying various other models of cars through other dealerships I have never felt less pressured by everyone I met at Mountain States Toyota. The entire experience, as well as my long-time mechanic's recommendation, has turned me into someone who will return to Mountain States when I am ready for my next Toyota purchase. More
Great experience buying a new car for the first time. I've been driving a 1996 Avalon (with 245k miles on it) for years now and have had 0 problems with it. Thus, it was a pretty easy decision to stick w I've been driving a 1996 Avalon (with 245k miles on it) for years now and have had 0 problems with it. Thus, it was a pretty easy decision to stick with Toyota. My mom was in town visiting and we thought it would be a great time to look at vehicles. We had a great experience at Mountain States Toyota. A large part of that reason was the help we got from Doan Vu. I felt he catered the car shopping experience to me. Doan focused his attention to what I was interested in. He showed me the versatility of the 4runner and all the different features that I could enjoy. He did not pressure us in any sort of way and was very gracious for our time, even before making the purchase. He was very professional and I truly felt he had my best interests at heart. He went out of his way to help me any way he could. I would recommend anyone looking at a Toyota to ask for Doan. Thanks! More
I gave an excellent review for Mountain States Toyota due to the wonderful service that we received. The staff at MST was friendly and cared about our over all experience. Our salesman Gary was professiona to the wonderful service that we received. The staff at MST was friendly and cared about our over all experience. Our salesman Gary was professional and listened to our needs, then promptly carried them out.. He did not push a car on us we did not want and moved us through the car buying experience quickly. My wife and I were happily surprised at the smooth transaction of buying a new car at MST. We feel that we received a fare price for our new Camry and also a fare price for our trade in car as well. Toyota offers 0% financing which was also a big selling point for us over choosing a Honda. Upon completion, we were pleasantly surprised to see the gas tank had been filled; and we appreciated the detailed instruction from Gary of the cars ins and outs, as the Camry is loaded full of excellent features. Thank you Mountain States Toyota and special thanks to Gary Borba for our wonderful car buying experience. More
i thomas and my wife mary had a very bad time at a mitsubishi dealer. we got out of that mistake and went right to mountain states for your next toyota. this one is # 7 for us. we met derek williamso mitsubishi dealer. we got out of that mistake and went right to mountain states for your next toyota. this one is # 7 for us. we met derek williamson and told whitch car we had looked at while we had taken a dive in your back lot before we came up to theain store. had taken a picture of it and #. he then went and brought it up front for us to test drive it. he showed us all the feathures and made us feel very at ease withit all. we then discussed payment terms with him. and that went well. we are very happy that we found derek. More