Mountain States Toyota
Denver, CO
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Another great experience at Mountain States My wife and I have both purchased from Mountain States and have always had a great experience. When it came time to help my daughter with her first ca My wife and I have both purchased from Mountain States and have always had a great experience. When it came time to help my daughter with her first car purchase we naturally went to Mountain States. We arrived with lots of questions about leasing, new to us but perfect for my daughters future college plans, and Derek met us at the door and politely invited us inside to answer all of our questions. After quickly, professionally and knowledgeably answering our questions he accompanied us while we test drove a Rav4, a Camry, and finally the Corolla we selected. He demonstrated the greatest professional patience, was very personable and funny, and yet knew every answer to every question we had about each car we drove. All on a Saturday night. Jason in finance was equally professional and personable, easily answering every question we had, clearly explaining all the terms, conditions, maintenance, etc. We walked out with the Corolla which my daughter cherishes, and picked it up from Derek, perfect and full of gas, on Monday night. Another great job by Mountain States, which is why we will return. Thanks again, Derek! More
Doan Vu is the best!!!! What a great day it was with Doan Vu! My spouse and myself were walking around bright and early Saturday morning looking at used cars while we waited What a great day it was with Doan Vu! My spouse and myself were walking around bright and early Saturday morning looking at used cars while we waited for the service department to open (my current car was being serviced). As we looked in and out of cars we ran into the friendliest and most knowledgable car dealer that we have ever met. Despite telling Doan that we were there for a service pickup, he still took time out of his potental clients to let us in and out of cars, take test drives and drove us around on the golf cart to make sure we could see all of the cars on the lot. Not to mention we ate pancakes, drank coffee and ate pudding (YUMM!). Anyone who spends this much time giving two random people on a car lot attention deserves our business! We felt comfortable and not pressured at all. I to traded in my car and bought a pre-owned Toyota Rav-4 that day and couldn't be happier. Thanks Doan Vu, my car rocks!!! More
Very easy to work with Nelson was very easy to work with and the process was quick. This was my first time buying a new Toyota. Based on recommendations from coworkers, I Nelson was very easy to work with and the process was quick. This was my first time buying a new Toyota. Based on recommendations from coworkers, I drove past three other Toyota dealerships to go to this one. Very happy with the price and the process. Thanks More
Excellent Experience First, I contacted dealership via internet for pricing and they did the excellent follow-up. After few phone calls with them (which was really good & First, I contacted dealership via internet for pricing and they did the excellent follow-up. After few phone calls with them (which was really good & positive). I went to dealership and Bob Ellis took care of me and help me to get desired car (with color and interiors). Bob Ellis is excellent sales man, he gave me very good buying experience. At the end but not least, Kelly Nimeth helped me with paper work and he did excellent work to get things done quickly. Thank you so much guys & Mountain States Toyota for wonderful buying experience. More
LETS GO PLACES My wife and I went to Mountain States Toyota with 1 vehicle in mind. As we pulled up to the dealership it was almost like they were expecting us the My wife and I went to Mountain States Toyota with 1 vehicle in mind. As we pulled up to the dealership it was almost like they were expecting us the vehicle my wife was wanting was out front. Upon arriving we got out and decided to check out some of the used 4 runners on the lot when Ed Abeyta approached us. Ed was incredibly polite and very professional. Ed listened to what my wife was wanting and showed us a few of the used modules then took us out back and showed us all the new modules they had. We looked at several of the new 4-Runners they had, still remembering the one up front that we knew we liked. Ed took us back up front and took us to the new Gray fully loaded 4 Runner. My wife was extremely excited to see it was the exact interior she wanted. After seeing the 4Runner we decided to drive it and so Ed let us ride and drive while he gave us the break down of all the features the vehicle had. I have never owned a Toyota but they are nice vehicles! After letting my wife drive and Ed show us all the cool features we went back to dealership. Ed took some info down and let my wife and I talk about what we wanted to do. Let me be honest it was a done deal once we seen the 4Runner up front when we had arrived. We never once felt rushed or pushed to make a decision. As we started the buying process I couldn't of been more pleased with how everything panned out. We traded a car in with the purchase of the 4runner my wife cried like she was loosing a friend lol. I since have been telling all my friends to go and give the guys/gals at Mountain States Toyota a shot. Especially ED ABEYTA! ED thank you so much for everything. My wife is very pleased and we couldn't be more impressed with the vehicle. We were out hiking with our dog this morning when we got back to the 4Runner there was 3 people standing around checking out Allies ride. After talking with them they were interested in getting one as well and we gave them your information. Thanks again we have also adopted the Toyota motto "LETS GO PLACES" More
Great buying experience Bought a used Prius, our salesperson Derek Williamson was excellent. He was patient and attentive and would go out of his way to answer any questions Bought a used Prius, our salesperson Derek Williamson was excellent. He was patient and attentive and would go out of his way to answer any questions we had. If he didn't know off-hand, he would find the answer and make certain we were satisfied. He made the whole experience easier and more pleasurable than any past car purchase we have ever made. He showed he wasn't simply looking to make a sale, but that he wanted to make sure we were satisfied as well. The only downside to the day was the time waiting between when we agreed on the deal and getting in to see the business manager to complete the paper work for the deal. After the wait though, Kelly was personable and professional. Overall we give Mountain States high marks! More
Multiple cars purchased My wife and I have worked with Patrick Ericsson and purchased three vehicles from him. Each time he has been exceptionally helpful helping us find th My wife and I have worked with Patrick Ericsson and purchased three vehicles from him. Each time he has been exceptionally helpful helping us find the vehicle we wanted with the features we wanted. We also told him the price point we could work within and he never came back with an offer that didn't fit within our parameters. He didn't play any games and was up front with us regarding whether or not he could make the deal work for us. I would recommend working with him to anyone who is looking for a car. More
Outstanding professionalism and customer focus. The experience was enjoyable and I plan to purchase my next Toyota at Mountain States. They are exponentially more evolved than the competition on being experience was enjoyable and I plan to purchase my next Toyota at Mountain States. They are exponentially more evolved than the competition on being current and connected with the buyer. Larry Hall is your advocate and partner that you can rely on. More
Thanks! Thanks to Ray for his help. It was my first time buying a car and everyone here made it an easy and comfortable experience. I love my new car. Thanks to Ray for his help. It was my first time buying a car and everyone here made it an easy and comfortable experience. I love my new car. More
Jim, Lana and Kelly were receptive, accommodating, knowledgable and professional. I felt confident in the process and would definitely recommend them to anyone looking for a Toyota! --trevor knowledgable and professional. I felt confident in the process and would definitely recommend them to anyone looking for a Toyota! --trevor More