Mountain States Toyota

New Tacoma I contacted mountain states back in April, they were the only dealership that had the limited Tacoma I wanted. I initially worked with Chris knipplebe I contacted mountain states back in April, they were the only dealership that had the limited Tacoma I wanted. I initially worked with Chris knippleberg( sales manager). He was a pleasure and very easy to work with. He was able to get me the best price on the Tacoma. He then got me set up to work with Dustin Johnston (sales consultant) who was very fast and proficient in getting my needs met, which included adding some extra accessories and shipping the vehicle back to Texas. Now I've had to contact the dealership several different times after the sale and Dustin was able to get me in contact with (Lisa Christopher) who addressed everything fast and professional. Mountain states yall are awesome! More

Amazing Service I just want to mention the awesome service that I received working with Dustin Johnston and Billy Plasket. They were extremel helpful and have worked I just want to mention the awesome service that I received working with Dustin Johnston and Billy Plasket. They were extremel helpful and have worked with me to find the perfect vehicle. Best guys to work with. I've worked in customer service all of my life, and have high standards. These guys have surpassed every standard I have! More

Derek was awesome Derek Williamson was very helpful throughout the process. He was very friendly and great to work with. This was the first time I had boughten a car, s Derek Williamson was very helpful throughout the process. He was very friendly and great to work with. This was the first time I had boughten a car, so it was great to have someone that was patient and accessible for any questions that I had. I would definitely recommend you go to him when purchasing a car. Derek was very personable and very easy to work with!! More

Exceeded Expectations! Our sales consultant, Kris provided exceptional service. He listened to our needs, was friendly and knowledgeable, and helped me to find the perfect u Our sales consultant, Kris provided exceptional service. He listened to our needs, was friendly and knowledgeable, and helped me to find the perfect used car. It looks and drives like new. Kris really took care of us throughout the process. I will definitely return to buy my next car. More

Very friendly staff Patrick Ericsson is the best. He is very friendly, and talks to you like an old friend. The most important thing is he is a gearhead, so what more do Patrick Ericsson is the best. He is very friendly, and talks to you like an old friend. The most important thing is he is a gearhead, so what more do you want! More

Surprisingly great Was warned by my car broker (had used him before to help me get a good deal on a new Sienna) that this (Mountain States) was a "sketchy" operation. I Was warned by my car broker (had used him before to help me get a good deal on a new Sienna) that this (Mountain States) was a "sketchy" operation. I'm a single datapoint, but my experience there was great. Matt Lind (internet sales) willingly provided (emailed) me the spec sheet for the Tacoma I was interested in, and quoted me the price he'd sell it for. The dealership was a long drive for me, but I made the trip; walking out of the dealership 90 minutes later as owner of a new truck. They fully honored the deal offered, with nothing modified/added. Frank Raphael (sales) and Aubrey Giblin (final paperwork) handled the actual in-dealership process, as Matt apparently just does initial legwork upfront for internet traffic. I don't like buying vehicles, but I know I got a great deal. I did extensive checks (Edmunds/Costco/Craigslist/eBay/my car broker guy I used previously....etc) to understand what to expect price-wise. Very professional/efficient operation at Mtn States. The way they currently do business is how all dealerships will soon do business (thin margin/high volume), if they want to survive. I've never written a review for any purchase/service before, but I actually called & asked them if I could write one for them... More

Excellent, Excellent, Excellent Really!! In all my years of buying cars, buying from Mtn States was the best. Usually if someone asked me I would say I would rather have a root canel than dea In all my years of buying cars, buying from Mtn States was the best. Usually if someone asked me I would say I would rather have a root canel than deal with whomever I would have bought the car from. From the every first time I e-mailed Matt..forgot his last name for a price thru to going in and working with Nelson this as been almost like eating icecream. Seriously, the sales agent Nelson Im was fantastic, down to earth, extremely professional, just a around good person to work with. The main thing that jumps out to me is, when i had an issue with the armrest, which I wanted replaced. I kinda laid the law down, that I wanted the part replaced or else. Nelson was the best, he did everthing I asked and more. Nelson went above probably what he had to do to make me happy. That is unheard in after you purchase a car in the world today. His whole attitude was I'm here to make this work for you. I will definitly refer friends to Nelson, Also I was very impressed with Mountain States on the whole and everyone I've had the pleasure to work with in buying my new Prius. By the way, the best way to keep a customer coming back are those Breakfast Pancakes! Thanks for Everything Nelson, dealing with you made for super experience!! Thanks Gary Dean More

Great experience Had a great experience with Nick at Mtn States Toyota. Purchased a used Jeep Grand Cherokee and the process went 90% smoothly. I gave only 4 stars Had a great experience with Nick at Mtn States Toyota. Purchased a used Jeep Grand Cherokee and the process went 90% smoothly. I gave only 4 stars for Quality of repairs because I ended up on the side of the freeway 3 nights later waiting for a tow truck. But Mtn States totally stepped in the next day and took care of everything for me at no charge, including towing and a free rental while they fixed the relatively minor problem my car had. Would absolutely buy from them again. More

Excellent Experience!! I would like to give a special thanks to Nelsom Im and Todd Gordon for a great and positive experience on my new car purchase. They were both informa I would like to give a special thanks to Nelsom Im and Todd Gordon for a great and positive experience on my new car purchase. They were both informative, knowledgeable and upfront. I never felt pressure or had a second thought. I would definitely recommend Nelson to family, friends and co-workers. More